Reservations Manager
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Job Location:
Sydney Olympic Park - Australia
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
As the Reservations Manager you will lead the day to day operations of our Reservations Department ensuring seamless processes exceptional service delivery and maximised revenue opportunities. Youll coach and support a dedicated team collaborate closely with key internal stakeholders and play a pivotal role in forecasting reporting and strategic decision making.
This is a fantastic opportunity for a driven leader looking to take the next step in their career within a dynamic supportive and growthfocused environment.
What Youll Be Doing
- Lead mentor and develop the Reservations team to achieve service excellence and revenue targets.
- Manage occupancy forecasting monthly objectives and revenue strategies in partnership with Management.
- Handle all incoming reservation enquiries professionally while maximising upsell opportunities.
- Monitor and manipulate room availability rate structures and inventory across PMS GDS and online platforms.
- Conduct regular yield meetings and collaborate with Sales Front Office and Revenue teams.
- Oversee group bookings special allocations and promotional inventory.
- Ensure high accuracy of all reservation data communications and reporting.
- Act as an Accor ambassador promoting our services and brand values internally and externally.
Qualifications :
- Minimum 1 year experience in a Reservations or Sales leadership role.
- Qualifications in Hospitality Tourism or Sales/Commercial (preferred).
- Strong computer skills ideally with Opera Cloud
- Exceptional communication coaching and stakeholder management skills.
- Analytical mindset with strong attention to detail and a drive for results.
- Ability to work effectively in a fastpaced highvolume environment.
- A natural leader who embraces change inspires others and lives the Accor values.
- Full Australian working rights.
Additional Information :
Why Join Us
- Be part of a collaborative multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits discounts and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydneys most exciting hospitality precincts.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
