Learning & Development Manager

We are seeking a dynamic and strategic Learning & Development Manager to drive a strong learning culture and build organisational capability within a luxury hospitality environment.

This role partners closely with business leaders to design impactful development programmes strengthen succession pipelines and attract future hospitality talent.

Key Responsibilities

• Develop and execute the annual Learning & Development strategy aligned with business goals.

• Identify competency gaps and design targeted training programmes to enhance performance and leadership capability.

• Manage the training budget and optimise government funding initiatives.

• Oversee corporate training in-house WSQ programmes brand training and e-learning platforms.

• Ensure completion of mandatory training and regulatory compliance requirements.

• Lead internship traineeship and management trainee programmes in partnership with educational institutions.

• Act as liaison with government agencies on training grants audits and accreditation matters.

• Drive colleague engagement initiatives including the annual engagement survey and service excellence programmes.

Requirements

• Degree or Diploma in HR Hospitality Organisational Development or related discipline.

• Minimum 5 years of relevant experience in Learning & Development preferably in hospitality.

• ACTA / Certified Train-the-Trainer accreditation preferred.

• Strong knowledge of WSQ framework and government-funded training schemes.

• Proven ability to design facilitate and evaluate impactful learning programmes.

• Strong stakeholder management communication and organisational skills.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.

By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality.

Do what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time