Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative (German English)
Location: Lisbon Portugal
Work Model: On-site
Contract Type: 6-month contract
Starting Date: 5 February 2026
Work Schedule
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Monday to Friday (including Portuguese bank holidays)
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08:00 17:00 (Portuguese time)
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Days off: Saturday & Sunday
Role Overview
We are looking for a Customer Service Representative fluent in German and English to join our team in this role you will be responsible for delivering high-quality customer support and ensuring an excellent customer experience.
Key Responsibilities
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Handle customer inquiries via phone email and/or chat
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Provide accurate information and effective solutions
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Maintain a high level of customer satisfaction
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Follow company procedures and quality standards
Requirements
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Fluent in German (spoken & written)
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Good command of English
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Customer-oriented mindset
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Ability to work on-site in Lisbon
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Previous customer service experience is a plus
Compensation & Benefits
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Base Salary: 1100 (paid over 14 months)
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Performance Bonus: N/A
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Complexity Bonus: 150 (paid over 12 months)
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Opportunity to work in an international environment
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Stable weekday schedule (no weekends)
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
