Multi-Channel Quality Expert Reviewer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Content Quality Reviewer
On-site Dublin City Centre Full-time Permanent
We are looking for a Content Quality Reviewer to join a professional onsite team based in Dublin city centre. This is a fully office-based permanent role with no remote or hybrid option.
Working Hours
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40 hours per week
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Fully flexible schedule
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Monday to Sunday between 08:00 and 19:00
Role Overview
In this role you will be responsible for quality review activities across multiple workflows ensuring decisions align with detailed policies and training guidelines. The position involves reviewing content that may be sensitive or disturbing in nature.
Responsibilities include:
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Reviewing moderated content (e.g. violence hate speech self-harm fraud phishing child exploitation nudity sexual content)
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ID verification reviews
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Escalation and support for high-risk cases
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Assessing culturally sensitive content with strong contextual awareness
Requirements
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Strong attention to detail and decision-making skills
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High awareness of cultural and regional context
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Comfortable reviewing sensitive content
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Ability to follow strict policies and guidelines
Training
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4 weeks of onsite training in Dublin
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No time off or holiday requests allowed during the first 8 weeks (training onboarding)
Offer & Benefits
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Annual salary: 37333 gross
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Private healthcare insurance
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Death in service cover
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20 days annual leave 10 bank holidays
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4% pension contribution
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Performance-related bonus (non-contractual role-dependent)
Additional Information
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Background checks required (right to work criminal record credit check and role-related checks)
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Candidates must be eligible to work onsite in Ireland
Key Skills
- Facilities Management
- Banking
- Content Writing
- Customer Support
- Fun
- Airlines
