Position Summary:
Accepting applications for onsite communities in Winter garden Parrish and East Orlando
Position Functions:
Teamwork Demonstrate a commitment to Empire and team goals. Complete tasks in a timely and effective manner. Participate in process improvement teams as needed.
Communication- Identify and communicate key messages to association board members homeowners customer care representatives vendors and others. Maintain property fact sheets. Coordinate and attend board/Membership meetings. This skillset of communication should be one of your top priorities.
Architectural Requests- Review applications for compliance-based on association restrictions and forward applications to appropriate board/committee with a recommendation.
Facilities Management and Maintenance- Procure and manage service providers. Scheduling and conduct community and common area inspections. Provide a complete timely and effective covenant enforcement service. Ensure the standards of the community and maintenance are followed.
Vendor Management- Conduct effective vendor bidding processes (bidding hiring monitoring) that demonstrate professional contract management practices.
Customer Service- Ensure the timely efficient customer-oriented handling and resolution of each inquiry request dispute or complaint (via telephone e-mail and face to face) by establishing needs investigating problems implementing agreed solutions and documenting as appropriate.
Safety and Security- Contribute to safety and security for each community by developing and implementing emergency and/or disaster preparedness plans monitoring gate access controls and identifying other safety issues and unsafe conditions during property inspections.
Special Projects Effectively manage the on-time on-budget completion of special projects that meet agreed objectives.
Knowledge and Skills:
Minimum Qualifications:
Required Experience:
IC
Expert HOA & Condo Management in Florida. Empire Management Group delivers expert financial, maintenance, and association support. Free consultation!