Relationship Manager
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Job Location:
Chandler, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!
Position Summary:
- Serve as a strategic technology partner to senior leaders across Core Technology Infrastructure driving governance operational risk discipline and endtoend process optimization
- Oversee lifecycle management of CTIs enterprisecritical process inventory ensuring accuracy control effectiveness and compliance with enterprise standards
- Act as the primary integration point between engineering teams architecture groups risk partners and process owners
- Provide expertise in process architecture control design operational risk mitigation and technology process governance
- Enable workflow automation telemetrydriven performance monitoring and modernization of intake and operational routines
- Develop executiveready reporting artifacts dashboards and datadriven insights using tools such as Excel Tableau and Jira
- Strengthen operational resiliency by improving process transparency optimizing technology workflows and reducing risk exposure
Required Qualifications:
- 5 years of experience in process governance operational risk management or technology process architecture within a largescale enterprise technology environment
- Experience partnering with senior technology leaders and influencing technical decisionmaking
- Demonstrated ability to execute process improvements integrate control requirements and deliver measurable operational outcomes
- Expertise in process design control frameworks operational risk principles and compliance standards for global technology operations
- Proficiency with Excel PowerPoint Tableau and workflow tools such as Jira
- Experience supporting portfolio workflow or operational performance management within technology or engineering organizations
Desired Qualifications:
- Familiarity with Orcit POP CIMA and similar enterprise governance frameworks
- Bachelors degree in business administration technology engineering or related field
- MBA or professional certifications such as PMP Six Sigma or ITIL (preferred)
Skills:
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring Surveillance and Testing
- Problem Solving
- Quality Assurance
Shift:
1st shift (United States of America)Hours Per Week:
40Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
What would you like the power to do? At Bank of America, our purpose is to help make financial lives better through the power of every connection.
