Systems Engineer (Jira Cloud)

Changing the world through digital experiences is what Adobes all about. We give everyone from emerging artists to global brands everything they need to craft and deliver outstanding digital experiences! Were passionate about empowering people to build beautiful and powerful images videos and apps and transform how companies interact with customers across every screen. We strive to hire top talent ensuring outstanding employee experiences with equal opportunities for all. A key leader within Adobes Technology Governance Risk and Compliance organization. This role partners closely with Security Engineering Legal Privacy and business stakeholders to ensure Adobes technology platforms meet global security regulatory and customer trust expectations. You will lead enterprise-wide security assurance and compliance programs while building scalable automated and continuous assurance.

The Opportunity Join our ambitious team at Adobe as a System Engineer (Jira Cloud) in Noida Uttar Pradesh India. This outstanding opportunity allows you to work on managing and optimizing our on-prem Jira instances collaborating with world-class engineering teams and successfully applying standard methodologies for Jira. You will have the chance to create a significant impact and compete with the best in the industry!

Job description summary

• Participate in managing Adobe on-prem Jira instances including Jira and plugin upgrades.
• Troubleshoot server performance exceptions errors and debugging logs.
• Work with infrastructure support teams to keep hardware updated and patched.
• Identify opportunities troubleshoot and improve automations that help users and admins.
• Participate in the on-call schedule with 12 hour IST time zone shifts.
• Manage troubleshoot and optimize Jira workflows fields issue types permissions notifications filters boards dashboards.
• Identify areas for improvement optimization and consolidation.
• Advise Engineering teams on best practices for Jira.
• Communicate and share knowledge with internal and external contacts at all levels.

What you will need to succeed:

• 5-8 years of total experience with 3 years of Jira Administration.
• Experience handling JIRA Cloud migration planning and implementation Jira operations and customizing Jira project configurations.
• A scripting language preferably Python or Groovy.
• Strong work ethic good time management skills ability to work in a dynamic environment.
• Strong analytical and documentation skills fast learning.
• Excellent verbal and written communication skills

Nice to have:

• Bachelors or Masters degree in Computer Science or a related discipline.
• Hands-on experience working with Atlassian tools especially Jira and Confluence.
• SQL skills database knowledge
• Unix command line
• Experience with CI/CD tools and build and release process
• Experience with managing Jira for scale; with Jira SaaS ; JIRA Cloud migration planning and implementation
• Agile methodology knowledge and experience

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

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