Administrative Support – Clinical & Medical Leadership

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing provides interdisciplinary team-based integrated comprehensive and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client-focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job Summary

The Administrative Support Clinical & Medical Leadership position provides comprehensive administrative and operational support to the Medical Director Director of Clinical Operations and the Clinical Leadership Team in a fast-paced Community Health Centre in downtown Edmonton. This role is central to ensuring the efficient day-to-day functioning of clinical leadership supporting office operations provider panel management and coordination of clinical and administrative activities.

The ideal candidate is highly organized and detail-oriented and can proactively take on vital tasks that help keep things running smoothly. The role requires discretion strong communication and calendar management skills and the ability to manage competing priorities in a dynamic healthcare environment. This position offers valuable experience supporting senior clinical leadership and contributing to service delivery for marginalized and underserved populations.

Key Responsibilities

Administrative & Executive Support

• Provide administrative support to the Medical Director Director of Clinical Operations and Clinical Leadership Team including calendar management scheduling communications and routine administrative tasks
• Schedule meetings prepare agendas record minutes and track follow-up actions or communications
• Draft letters reports and other documentation as requested
• Maintain organized filing systems detailed record keeping and accurate data entry
• Accurate expense tracking and timely reporting
• Act as a liaison to stakeholders leaders and the rest of the Radius team

Office & Operational Support

• Process and distribute incoming and outgoing email in the inbox
• Coordinate with other administrative team members to ensure efficient workflow and communication

Clinical Operations & Panel Management

• Provide administrative support related to provider (physician and nurse practitioner) panel management including maintaining accurate records and supporting panel-related workflows
• Assist with tracking compiling and reporting clinical and operational data using Excel and other tools
• Support data collection and documentation to assist clinical leadership with planning and decision-making

General

• Maintain a high degree of discretion and confidentiality of clinical personnel and organizational information
• Support a respectful inclusive and collaborative workplace
• Perform other duties as assigned

Qualifications

• Post-Secondary education in Business Administration or related field is an asset
• Previous experience in a health care or community-based setting
• Experience in an administrative role that reports to executive management and/or supporting clinical teams
• Experience with panel management data tracking reporting
• Proficiency with Microsoft 365 suite of applications
• Experience with Canva Visio is preferred.
• Excellent written and oral communication skills
• Police Information Check including the Vulnerable Sector Check
• Child Intervention Record Check

Skills and Abilities

• Organized thorough and able to monitor work for quality and accuracy
• Manages time effectively and is flexible when prioritizing workload
• Excels in working both independently and collaboratively
• Strong communication and interpersonal skills high social and emotional intelligence
• Supports a respectful workplace
• Values confidentiality and maintains a high level of discretion

Benefits

At Radius were committed to enhancing our employees well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:

Equal Opportunity Employer

Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race color ethnicity national origin gender gender identity sexual orientation age disability religion marital status veteran status or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree Blackfoot Metis Nakota Sioux Dene Saulteaux Anishinaabe Inuit and many others whose history languages and cultures continue to influence our vibrant community.