Territory Product Service Manager

Kolkata - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

TPSM position in Field Service Vertical.

Designation Team Member Location - Kolkata

Qualification BE / .

Experience 4 10 yrs Passenger Car Industry

Job Description : -

1) To implement Service Policy at dealership.

2) Improve dealer operations and systems/process to meet customer satisfaction.

3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction.

4) Carry out warranty audit/ DEP audit and ensure cost control as well dealership enhancement.

5) To support monitor dealers in the CSI activity in the region

6) To monitor workshop up gradation plan for region for better CSI.

7) To identify training needs for the dealer staff

8) To carry out PDI audit

TPSM position in Field Service Vertical. Designation Team Member Location - Kolkata Qualification BE / . Experience 4 10 yrs Passenger Car Industry Job Description : - 1) To implement Service Policy at dealership. 2) Improve dealer operations and systems/process to meet cust...