Tabelau Admin

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Overview

We are seeking a Tableau Administrator / System Application Analyst with strong expertise in managing and supporting enterprise Tableau environments. The ideal candidate will have hands-on experience with Tableau Desktop Tableau Prep Builder and Tableau Server (Cloud) along with a solid understanding of enterprise infrastructure including networking security authentication and system administration.

This role requires an operationally disciplined security-conscious and proactive professional with strong troubleshooting skills and the ability to collaborate with IT teams business stakeholders and vendors to ensure platform stability performance and governance.

Key Responsibilities

Service Management

Manage and fulfill Tableau-related service requests in ServiceNow including routing requests related to Tableau Catalog and Business Intelligence Analytics.
Triage investigate and resolve Tableau incidents logged in ServiceNow.
Support development of new Tableau ServiceNow catalog items and maintain Tableau application records in the CMDB.

Access & Content Management

Manage user onboarding/offboarding group memberships role assignments and permissions.
Administer Tableau content including workbooks data sources projects and flows.
Maintain content ownership certification and archiving standards.

Platform Administration

Provision new business units or teams onto the Tableau platform.
Maintain Tableau repository metadata tags ownership standards and documentation.
Manage Tableau license assignments reclamation and compliance tracking.
Maintain Tableau connection strings and service account credentials.

Security & Compliance

Investigate and route security vulnerabilities for mitigation.
Manage SSL certificate renewals and validation for Tableau Server.
Perform governance audits covering licenses scheduler metadata permissions and access controls.
Support enterprise security changes such as firewall updates and infrastructure testing.

Backup Monitoring & Maintenance

Execute and validate Tableau Server backups and ensure restore readiness.
Monitor logs alerts and system behavior to proactively identify issues.
Track platform health performance and capacity trends.
Support and validate monthly Windows patching activities.

Vendor & Stakeholder Engagement

Engage with Tableau vendor support and manage technical support cases.
Conduct deployment reviews with vendor teams and recommend improvements.
Communicate maintenance schedules downtime notifications and platform updates to stakeholders.

Governance & Documentation

Maintain Tableau governance documentation operational runbooks and solution design artifacts.
Support governance reviews and audits.
Build analytics dashboards for platform usage performance monitoring deployments and audits.

Community & Operational Support

Moderate internal Tableau community channels and respond to user queries.
Participate in Tableau community events and knowledge-sharing sessions.
Provide advisory support to business teams on Tableau capabilities and best practices.

Platform Optimization

Identify and implement platform improvements and operational enhancements.
Support new data connectivity requirements including firewall configurations drivers and connection setup.
Manage Tableau Server configuration settings including TSM configuration topology scheduler and IP whitelisting.
Install and maintain Tableau plugins and extensions.

Critical Event Support

Support platform monitoring during critical operational or storm events including non-office hours when required.

Required Qualifications

Strong hands-on experience administering Tableau Server Tableau Desktop and Tableau Prep Builder.
Experience supporting enterprise BI platforms within large-scale infrastructure environments.
Familiarity with ServiceNow for incident request and CMDB management.
Knowledge of networking authentication SSL certificates SMTP patching backups and security best practices.
Strong troubleshooting and problem-solving skills.
Ability to collaborate across IT teams business users and vendor support teams.

Preferred Qualifications

Experience supporting Tableau Cloud environments.
Knowledge of BI governance metadata management and platform analytics.
Experience with enterprise security and infrastructure changes.
Prior experience managing Tableau licensing deployments and platform optimization initiatives.

Role Overview We are seeking a Tableau Administrator / System Application Analyst with strong expertise in managing and supporting enterprise Tableau environments. The ideal candidate will have hands-on experience with Tableau Desktop Tableau Prep Builder and Tableau Server (Cloud) along with a soli...