SMB Account Manager- Activation

San Jose, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or in a remote-eligible role BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

Join BILL as an SMB Account Manager (Activation) and help mid-market customers unlock the full value of our spend and expense platform. Youll own a book of our largest SMB and mid-market accounts building trusted relationships with finance and accounting leaders to drive adoption expand usage and translate their workflows into tangible results. If you are energized by solving real operational challenges for customers and can turn insights into action this role offers a direct path to measurable impact.

Youll be part of our postsales organization focused on activation and expansionguiding customers from onboarding through continuous enablement and this role youll coach teams on best practices remove friction in product usability and identify opportunities to extend BILL across departments and subsidiaries. Make an impact at BILL by helping customers modernize their financial operations and realize the promise of automation.

Responsibilities:

Own a portfolio of key SMB and midmarket accounts; retain and expand revenue through strategic account planning and consistent execution.
Drive customer activation and ongoing enablement by managing onboarding training and adoption programs that deliver timetovalue quickly.
Build executivelevel relationships with finance and accounting leaders; uncover business goals and map BILL solutions to their workflows and processes.
Identify and close expansion opportunities across additional departments subsidiaries and use cases; manage a qualified pipeline endtoend.
Anticipate and resolve product usability roadblocks; collaborate crossfunctionally to advocate for customer needs and accelerate outcomes.
Maintain deep fluency in BILLs products expense reporting and accounting practices to consult credibly and guide bestpractice usage.
Leverage effective time and territory management to maximize impact; conduct onsite business reviews as needed (travel up to 30%).
Document activities pipeline and forecasts in Salesforce with rigor and accuracy.

Wed love to chat if you have:

2 years in a quotacarrying account management or sales role with a track record of retention and expansion.
Proven consultative skillslistening deeply earning trust and guiding customers to decisions that drive adoption and value.
Excellent written and verbal communication including presenting to finance and accounting stakeholders.
Working knowledge of financial statements (e.g. income statement balance sheet) and how they inform business decisions.
Familiarity with leading accounting or ERP systems (e.g. QuickBooks NetSuite) and how they connect to spend/expense workflows.

Desired Qualifications:

Experience in SaaS sales postsales or customer success within fintech payments or expense management.
Background partnering directly with finance/accounting teams or prior experience in a finance/accounting function.

The On Target Earnings (OTE) range for this role is noted below for our office location in San Jose CA. This role is eligible to participate in BILLs sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.

San Jose pay range

$100000$120000 USD

The On Target Earnings (OTE) range for this role is noted below for our office location in Draper UT. This role is eligible to participate in BILLs sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.

Draper UT pay range

$85000$102000 USD

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
HSA & FSA accounts
Life Insurance Long & Short-term disability coverage
Employee Assistance Program (EAP)
11 Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Required Experience:

Manager

Innovate with purposeAt BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were ...