M365 Administrator

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Microsoft 365 (M365) Administrator

Location: Washington DC (5 days onsite per week)

Fulltime or Contract

10 years exp. must.

Role Overview

The Microsoft 365 (M365) Technical Support Engineer is responsible for the administration maintenance and troubleshooting of cloud-based services including Exchange Online Teams SharePoint and OneDrive. This role supports the management of user accounts licenses security compliance and endpoint management to ensure seamless business operations on the Microsoft 365 platform.

Key Responsibilities

Administer and manage Microsoft 365 services such as Exchange Online Microsoft Teams SharePoint and OneDrive.
Manage user accounts licenses and permissions within Microsoft 365 and Microsoft Entra ID (formerly Azure AD).
Provide Tier-2 and Tier-3 technical support to address and resolve escalated issues efficiently.
Implement and maintain security and compliance measures including Data Loss Prevention (DLP) policies.
Manage device and endpoint configurations using Microsoft Intune.
Use PowerShell scripting for automation reporting and advanced configuration tasks.
Collaborate with IT teams to support hybrid identity and networking integration.
Troubleshoot complex issues related to cloud services and deliver timely resolutions.
Document technical processes configurations and support cases clearly.

Required Skills & Qualifications

Bachelors degree in Computer Science Information Technology or a related field or equivalent experience.
2 to 6 years of professional experience in IT support with a focus on Microsoft 365 services.
Strong expertise in Exchange Online Microsoft Teams SharePoint and OneDrive administration.
Proficiency with PowerShell scripting for Microsoft 365 automation and management.
Good understanding of networking concepts and hybrid identity solutions.
Experience with security compliance and endpoint management in Microsoft 365.
Excellent problem-solving analytical and communication skills.
Ability to work collaboratively with cross-functional teams and clients.

Preferred Certifications

MS-102: Microsoft 365 Administrator
SC-300: Microsoft Identity and Access Administrator
MD-102: Endpoint Administrator
MS-900: Microsoft 365 Fundamentals (especially for entry-level roles)

Experience Level

Level 3 / Level 4 (L3: Senior Technical Support Engineer)

Position: Microsoft 365 (M365) Administrator Location: Washington DC (5 days onsite per week) Fulltime or Contract 10 years exp. must. Role Overview The Microsoft 365 (M365) Technical Support Engineer is responsible for the administration maintenance and troubleshooting of cloud-based service...