Backups Infrastructure Team Leader

Leading the Infrastructure team and reporting into the Director of Core Infrastructure the Backups Infrastructure Team Leader will have ownership of Infrastructure project management team developments and the generation of new policies and processes.

The Backups Infrastructure Team Leader will be instrumental in working with the Architects and Technical Directors to drive the technical roadmap for the teams products forward and ensuring that we are constantly pursuing technical innovation and staying ahead of changes in the industry while ensuring stability and excellent service for our customers.

The role actsas a leadership figure for the team ranging from helping develop ANS infrastructure helping develop individuals within your team to reach their full potential and taking ownership of major incidents should they occur.

What will you do

• Create an inspiring team environment with an open communication culture Provide ongoing development support and feedback for your team members and engage in regular 121s.
• Motivate team members and recognise high performance and reward accomplishments.
• Listen to team members feedback and resolve any issues or conflicts.
• Create and maintain team specific processes from change control to documentation.
• Monitor team performance and report on metrics.
• Work in conjunction with our Infrastructure technical lead to drive technological innovation and best practice across our estate
• Participate in CAB as required
• Working with other team leaders identify and implement process and system improvements which contribute to overall business success.
• Maintain good interdepartmental relationships with other technical and commercial teams through regular interaction and collaboration.
• Working with your team and other senior figures around the business building implementation roadmaps based on business priorities and collaborating on large infrastructure deployments
• Ensure successful project outcome through project tracking systems monitoring of project progress and regular contact with Senior Infrastructure Engineers.
• Based on business requirements and needs build budget requirements for infrastructure developments on an annual bases.
• Maintain strong third party vendor relationships through regular interaction.
• Be an escalation point for the Infrastructure Team as required.
• Act as the central figure for managing minor and major incidents using a structured approach and cool head to resolve the issues
• Work in conjunction with the other infrastructure TLs and CAB team to implement effective risk reduction strategies and processes

What will you bring to the role

• Past experience managing an infrastructure team supporting a large scale enterprise infrastructure
• Caring and motivational attitude to team management
• A drive to see you team succeed and extensive experience in developing team members and helping them grow in their roles
• Excellent communication skills with an ability to build strong relationships with customers and teammates
• Very good time management:
• Being able to manage multiple team projects simultaneously.
• Being able to organise and structure regular team meetings and 121s.
• Strong drive for customer care in particular with unsettled customers
• Established history of managing relationships with vendors and industrial partners
• Experience in roadmap development and PoC implementation
• Previous experience as an infrastructure engineer working in a large scale enterprise or multi-tenant environment

At ANS weve created a place where everyone can be themselves and we empower our people to get the job done. Openness ambition honesty and passion are what drive us every day. We are bold courageous and innovative and we do it like no other. We invest in our training development health and more we give you the benefits and flexibility to maintain a happy work-life balance.

Were proud of the inclusive fun dynamic environment weve created. Its a safe space that works for dont have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more atLinkedIn pages.

Whats in it for you
With fantastic benefits an inclusive culture and a cool office space were your kind of workplace.

Company benefits

• As standard:25 daysholiday plus you can buy up to5 moredays
• A little extra:well give you yourbirthday offand an extracelebration dayfor whatever you want!Tying the knotYou get 5 days additional holiday in the year you get married. Oh and 5volunteer days!
• Private health insurance
• Pension contribution match and 4 x life assurance
• Flexible workingandwork from anywherefor up to 30 days per year (some exceptions)
• Maternity: 16 weeks full pay Paternity: 3 weeks full pay Adoption: 16 weeks full pay
• Company social events get ready for a jam-packed calendar
• Electric car scheme
• 12 days of personal growth development time

ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly regardless of age disability gender reassignment gender expression marriage and civil partnership pregnancy and maternity race religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.