Are you an enthusiastic and self-driven Systems and Applications Engineer we need to join our UK regional customer support teams for the UK and Ireland

Are you a skilled time served engineer with experience of supporting customers in the pulp & paper and energy or allied industries

Valmet (Automation Systems Business Line) provides total power plant and process automation as well as controls and measurement solutions for the paper making industry amongst others. These solutions utilize the Valmets high technology DCS QCS Analysers and Measurements Information Management and Machine Condition Monitoring Systems.

Reporting to the Area Service Manager your office will be located in Warrington Cheshire (remote working possible depending on a case-by-case basis).

Your responsibilities:

You will adhere to regulatory and Company health safety and environmental policy and as this is a customer-facing role you will be required to positively influence the Valmet reputation by displaying a professional dedication toward customer service.

You will be involved in the delivery of projects maintenance and breakdown services to Valmets UK installed base customers within the Paper Making Power Generation Process industries Minerals and the Marine sectors.

Whilst primarily employed to look after Valmets growing installed base in your North West England region there will be necessity to travel within the UK and occasionally within the EU with resulting time away from home.

You will provide routine and on demand customer service including software development and documentation maintenance / inspection of automation systems which will include providing periodic out of hours On-Call emergency support.

Expectations:

You Will

• Be highly motivated with excellent written and verbal communication skills and the ability to form and maintain working relationships with customers and colleagues at all levels.
• Be able to plan and work independently and efficiently in the delivery of service projects.
• Ability to work autonomously using your own initiative as part of the customer support team.
• Be collaborative and supportive in your approach to working as part of a team with the ability and willingness to travel.
• Be qualified as Industrial Instrument technician/ Industrial Instrument Mechanician with a minimum 5 years experience.
• Be in possession of a full UK drivers license.
• Be able to work with small hand tools. Remove/repair/replace system components.
• Understand how electrical circuits work and how to diagnose faults
• Be able to fault find / repair pneumatic circuits
• Understand analog and digital signal retransmissions and how to fault find issues with these.
• Software interfacing with Analyser specific application software.
• Process control experience understanding how the measurement affects the process and the importance of accurate and reliable measurements.
• Control loop PID control knowledge (single loop/cascade control /multivariable predictive.
• Be able to effectively outline promote and recommend the Companys products / services and solutions to provide for the long-term operation / improvement of customer processes.

You may

• Have a good working knowledge of industrial automation systems e.g. DCS PLC SCADA HMI SIS.
• Have experience with on-line and offline analysers.
• Be qualified to at least HNC / HND level in a relevant Engineering discipline

• Have experience of identifying business opportunities at customers sites
• Have experience of providing detailed project / service documentation in an accurate and timely manner

We expect you to be fluent in English both written and verbal. Other languages are a plus. The successful candidate will be based in the North West of England.

We offer:

We offer you the opportunity to join a team which supports Valmets customers throughout the UK and Ireland in a variety of pulp paper and energy producing industries. Automation services are key to the future of Valmet and we offer a competitive salary and benefits package and overtime / on-call allowances.

Additional information:

Take a look at our website () for more information about our Company and if you would like more information about the role please contact Alex Kilpatrick via email in the first instance () no agencies unless by invitation.

Please apply by 31st March 2026.

Join the team and share that feeling when you return from a busy day in the knowledge
that your customer is totally satisfied with your efforts to resolve their automation systems needs and there is nothing more you could have done.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. We work with our customers throughout the entire lifecycle delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19000 professionals close to customers we are uniquely positioned to transform industries toward a regenerative tomorrow. Join the team and lead the way with us! Experience:

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