Lease-Up Integration Specialist

Summary of Responsibilities

The lease-up integration specialist assists with onboarding lease-up/new construction properties onto the Avenue5 platform. Their role is to partner with Avenue5 operators and central services associates to ensure all tasks related to onboarding a lease up/new construction are completed on time.

Primary Responsibilities and Objectives

Provide guidance mentorship and support for regional operators and property managers onboarding a lease-up/new construction property

Confidently be a single point of contact for Avenue5 associates when questions arise

Host and/or participate in lease-up/new construction integration calls as well as other departmental calls related to property integrations

Help facilitate property technology setups including computer and email setup phone/voicemail systems and building systems when required

Introduce associates to company and property-specific software

Assist all central services departments with property integration and data gathering

Regular collaboration with operations lead to assess the needs of the property and keep all lease1up/new construction dates in Salesforce accurate

Partner with the operations lead to complete the assigned Salesforce Integration record

Complete lease-up/new construction integration checklist tasks

Ensure that integration tasks assigned to other associates outside of integrations are completed and documented in Salesforce this includes but is not limited to completing all required lease-up/new construction forms and workbooks

Introduce Avenue5 policies procedures and culture to new properties and associates

Stay up to date with curriculum platform and company policy changes

Complete necessary legal and company-specific associate onboarding paperwork

Identify property needs that may not be noted on a checklist or assigned task

Collaborate within the department to facilitate continuous quality improvement of the lease up/new construction integration process

Maintain professional and technical knowledge by attending educational workshops reviewing professional publications and establishing personal networks

Relay technical concerns with adequate detail quickly and accurately

Thorough understanding of Avenue5 policies and practices for communications office and property operations leasing and marketing systems reporting affordable risk management etc. as they relate to the property assignment

Complies with all company national standards applicable health and safety rules and regulations as well as applicable local state and federal fair housing requirements

Communicate any concerns to the appropriate parties

Perform other tasks as assigned Education and Experience High school diploma is required. Bachelors degree is preferred.

Three to five years of property management experience is required

Two to three years of direct management experience is required

Prior experience in Salesforce Yardi Voyager RentCafé RealPage OneSite or other equivalent systems is preferred

Skills and Requirements

Ability to work independently under minimal to moderate supervision and prioritize effectively in a fast-paced environment with a strong sense of urgency

Basic level knowledge of Microsoft Office Suite including Outlook Word PowerPoint and Excel

Capability to read comprehend and converse in English Sensitivity to confidential matters is required Strong interpersonal skills to communicate with others effectively and sensitively including residents clients and all levels of management

Ability to make immediate decisions to resolve problems

Ability to display good judgment when unpredictable situations arise

Ability to tolerate stressful situations

Excellent written and verbal communication skills

Strong organizational and time-management skills

Must always maintain a professional demeanor and appearance promoting the same to associates

Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned

Scheduling

Required to maintain a regular schedule which may require working outside of business hours weekends and non-traditional holidays

Ability to travel as required (20%)

Environment

Exposure to environment typically found in an office building

Physical Requirements

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include but are not limited to:

Ability to lift push and pull up to 25 pounds

Hearing and visual ability to observe and detect signs of emergency required

Must be able to sit stand reach bend and stoop for extended periods

Talking and expressing or exchanging ideas using the spoken word those activities in which they must convey detailed or important spoken instructions to other workers accurately loudly or quickly

Perceiving the nature of sounds at normal speaking levels with or without correction

Visual requirements including color depth perception and field vision

Ability to compare copy coordinate synthesize negotiate communicate and instruct

Ability to tolerate stressful situations

Ability to receive detailed information through oral communication and to make the discriminations in sound

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status sexual orientation gender identity or expression marital status genetic information or any other characteristic protected by law.