Business IT Support (mwd) Vienna
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
Join our IT team at Thermo Fisher Scientific and contribute to technological innovation that enables our customers to make the world healthier cleaner and safer. As a Systems Analyst II (m/w/d) youll collaborate with cross-functional teams to implement maintain and optimize critical business systems. Youll leverage your technical expertise and analytical skills to gather requirements design solutions and ensure smooth operations of enterprise applications.
Responsibilities
Act as a liaison between business stakeholders and IT translating business requirements into functional and technical specifications
Perform detailed requirements engineering including analysis documentation and validation of business processes and system needs
Configure implement and maintain enterprise applications within a manufacturing/operations environment
Support our ERP systems (NTCS) including incident management change requests and enhancements
Execute system integration activities ensuring seamless data flow between applications and platforms
Develop and optimize SQL queries perform data analysis and support database-related activities
Participate in the system testing lifecycle (unit integration UAT) to ensure high-quality releases
Troubleshoot and resolve application and infrastructure issues across Windows and Linux environments
Provide 2nd level support conduct root cause analysis and implement preventive measures
Collaborate with cross-functional IT teams (infrastructure networking security) to ensure system reliability and performance
Contribute to automation and scripting (e.g. Python VBA) to improve operational efficiency
Ensure compliance with IT governance security and corporate standards
Drive continuous improvement and digitalization initiatives leveraging tools such as Power BI PowerApps and AI solutions
Maintain system documentation including technical specifications workflows and operational procedures
Requirements
3 years technical IT experience supporting applications/systems in a manufacturing / operations environment
Experience with ERP systems like BMD/NTCS or Oracle JDE
Demonstrated ability to gather analyze and document business requirements
Windows and Linux infrastructure knowledge covering Workstation and Server
Basic database administration knowledge (MS SQL and MySQL)
Solid SQL skills and analytical thinking to understand database models and independently write complex SQL queries
Hands-on experience with development tools and languages (e.g. Python DelphiScript VBA) preferred
Use of AI tool like ChatGPT
Ability to work independently and as part of a team
Experience of working with O365 tools such as PowerBI & PowerApps would be a benefit
Understanding of networking fundamentals
Strong verbal and written communication skills to interact with all levels of stakeholders
Speak and write English and German fluently
Flexibility to support operations outside standard business hours occasionally
For this position the minimum salary is 50.00000 gross per year (based on full-time employment); depending on qualifications and experience there is a willingness to offer a higher salary.
Key Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more