Director, User Experience Research (UXR)
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Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
WHAT MAKES US EPIC
At the core of Epics success are talented passionate people. Epic prides itself on creating a collaborative welcoming and creative environment. Whether its building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences were always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. Were constantly innovating to raise the bar of engine and game development.
UX RESEARCH
What We Do
Our team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users and help the designer-intended experience for them be realized.
What Youll Do
As the Director User Experience Research (UXR) you will be responsible for leading growing and championing a team made up of three main teams each with their own manager: the User Experience Research Team the User Experience Data Research Team and the User Experience Playtest Research Team. Via your experience and deep methodological understanding you will lead these teams in producing the highest quality and actionable research possible.
In this role you will
- Leading the User Experience Research team in creating accurate legally compliant quick and actionable research insights for all products at Epic
- Guiding the methodology and processes of the User Experience Research team including growing the capabilities and skills of the team while also reviewing and being deeply aware of the Insights coming from your team. You should be the methodology expert for user/player research at the company as well as knowing about past current and future research and insights
- Being involved in and improving peer review and research design analysis and visualization across the team
- Representing and championing the data of your team and User Research processes and value across Epic and at the highest levels of the company
- Maintaining building and growing relationships within the company with partners and senior leaders
- Working closely with other leaders in Insights and Product management to build a complete picture of players and users
- Legal compliance tasks around data collection and storage that you can also communicate within the team
What were looking for
- 8 years of leadership experience
- 9 years of User Experience Research experience in the games industry
- You are a research methodology expert (UX Research survey design and analysis) and live and breathe how to design research to get high quality accurate and actionable insights quickly. You are a scientist that cares deeply that research is carried out correctly
- Excellent communication and interpersonal skills. You can deliver information about where things are not working in a way that is not only direct understood and actionable but is also empathic and understands the challenges that designs and developers are facing. Your teams Insights must also be heard at and understood at the highest levels of the company.
- A passion for games and understanding the experiences of game players. You must deeply understand the gaming space
- Experience working with the legal requirements around personal information and research
- Experience in writing and reviewing detailed reports and presenting data findings/analysis at all levels
- SQL and/or Tableau experience
- Market Research/Consumer Insights Experience
- Unreal Engine Experience
- Comfortable with frequent travel to HQ (Cary North Carolina).
This role is open to multiple locations across the US (including CA NYC & WA).
Pay Transparency Information
The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors which include (but arent limited to) things such as skills and competencies qualifications knowledge and addition to base pay most employees are eligible to participate in Epics generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4500 employees globally. For over 25 years weve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epics award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity interactive experiences for PC console mobile and VR it is also a tool being embraced by content creators across a variety of industries such as media and entertainment automotive and architectural design. As we continue to build our Engine technology and develop remarkable games we strive to build teams of world-class talent.
Like what you hear Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e. a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
Required Experience:
Director
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Fireworks
- User Research
- UI
- Axure
- Experience Design
About Company
Founded in 1991, Epic Games is a leading interactive entertainment company and provider of 3D engine technology. Epic operates Fortnite, one of the world’s largest games with over 350 million accounts and 2.5 billion friend connections. Epic also develops Unreal Engine, which powers t ... View more
