Administrative Assistant, Provincial Ambulance Operations

Position Type:

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Closing date:

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Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life and the lives of others As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If youre a passionate professional seeking a unique and meaningful career MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Director Operations the Administrative Assistant provides day-to-day business support and administrative services to both the ground and air operations teams. This role is responsible for ensuring that inquiries and general administrative matters are addressed in a timely professional and appropriate manner.

By delivering efficient and proactive administrative support the Administrative Assistant enables the Directors to focus on monitoring and evaluating provincial operations. As part of a collaborative team this position contributes to enhancing ambulance services and improving patient and stakeholder experiences across the province.

Responsibilities include:

• Type correspondence memos confidential reports minutes and agendas. May compose replies for general correspondence on behalf of the operations team.
• Proofread transcribed correspondence for grammatical accuracy sentence structure and content. Determine the appropriate communication tool to send correspondence (i.e. courier mail e-mail or fax).
• Act as the first point of contact for incoming calls screening stakeholder inquiries and redirecting or documenting messages for the appropriate director.
• Assist in the development of presentation materials using desktop technology.
• Create organize information and format information into excel for data collection.
• Organize and coordinate travel arrangements meeting facilities coordinate educational course coordination and compile monthly expense claim forms.
• Take minutes for meetings.
• Order and maintain stationery office supplies etc. following approved purchasing guidelines.
• Compile and organize data for analysis and reporting.
• Receive and prioritize incoming phone messages e-mails faxes mail couriers etc. for the team.
• Maintain the teams filing system and keep an accurate record of correspondence reports and training records.
• Reconcile Visa statements.
• Participate in government audit as required.

Professional Qualifications & Competencies:

• Post-secondary education in office administration or equivalent combination of experience and education.
• Minimum three years related experience working in an office environment preferably with experience in the health care industry.
• Strong computer skills with proficiency in Microsoft Office Suites of Products.
• Excellent keyboarding skills.
• Knowledge of medical terminology an asset.
• Able to work well under pressure often under strict time deadlines.
• Effective listening skills and the ability to follow instructions.
• Exercise good judgment and decision-making skills.
• Well organized with the ability to prioritize workload.
• Initiative-taking collaborator and able to work independently.
• Excellent typing and proof-reading skills with high diligence.
• Excellent communication skills both oral and written.

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The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge skills qualifications experience and education/ addition to Base Pay eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Our recruitment process may involve automated tools including AI to assist in screening applications.

Who we are

MHNL is the selected proponent to design manage and operate a single integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated wholly owned NL-based subsidiary of Medavie Health Services (MHS) the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross MHS is part of Medavie a national health solutions partner and innovative leader in benefits management health management and healthcare delivery. Backed by our team of over 8200 dedicated professionals we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

Were one of Canadas Most Admired Corporate Cultures one of Canadas Top 100 Employers and certified Rainbow Registered as an organization that champions diversity equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians join our team.

What its like to work with us

We are more than just a workplace we are a people-focused visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth meaningful experiences and supportive leadership. At Medavie youll find more than just a job youll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws.

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process please email: