Business Office AnalystAccount Receivable

Milwaukee, WI - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

The Orthopedic Institute of WI 3077 North Mayfair Road Wauwatosa WI 53226

The Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Business Office Analyst to join the team at our Wauwatosa location.

Established in 1985 theOrthopedic Institute of Wisconsinis a nationally recognized leader practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patients potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do we are committed to providing an inclusive and supportive environment where every team member feels valued empowered and inspired to make a difference.

Why join OIW

Competitive pay
Generous PTO program
Clinic schedule - no work on evenings/weekends
Medical Dental Vision and Life Insurance
401(k) with company match
Employee Assistance Program (EAP)
Employee discount program

JOB SUMMARY/RESPONSIBILITIES:

The Business Office Analyst supports the financial and operational functions of a small physicians office by coordinating third-party billing and processing payments for the business office.

This role focuses on improving efficiency ensuring accurate billing and collections and supporting day-to-day business office operations. The ideal candidate is analytical detail-oriented and comfortable working in a hands-on fast-paced practice environment.

Primary Responsibilities:

Performs duties related to the insurance billing function of the business office
Processes patient insurance and other payments as directed
Prepares weekly and monthly reports on third-party billings
Prepares weekly and monthly reports account pending diagnoses and late charges.
Performs insurance follow-up procedures.
Performs other specified clerical or administrative duties as assigned
Completes the business office work activities assigned daily in a timely fashion
May maintain office equipment including cleaning maintenance and repairs as needed ()
Answers phones sorts and distributes mail and prepares documents
Maintains office files; implements an efficient system for other staff to
Accessed various files and records
Runs relevant reports
Completes accurate and timely insurance verification.
Ensures services scheduled by outside providers have approved authorization as required by payer and procedure prior to service
Communicates with patients insurers and other appropriate parties pertaining toâinsurance verification and authorization
Escalates financial clearance risks as appropriate in compliance with the Financial Clearance Program
Notifies Hospital Utilization Review and/or Admitting offices of reviews completed for urgent elective uninsured/underinsured admissions and outpatient procedures requiring discharge planning after admission to inform the hospital of authorized services length of stay and outcomes necessary if concurrent review is necessary during the hospital stay
Refers underinsured/uninsured patients and/or point-of-service pre-payment required services to the Pre-Service Patient Financial Responsibility and/or Financial Assistance team(s) to determine if the patient is eligible for assistance and obtain payment prior to services being received when applicable to help manage the organizations bad debt
Creates a positive patient experience by being polite compassionate and professional
Provides cross-coverage and training when needed for other team members
Maintains productivity and quality performance expectations
Regular attendance is required to carry out the essential functions of the position
Reviews and meets ongoing competency requirements of the role to maintain the skills knowledge and abilities to perform within scope role-specific functions
Performs other duties tasks and responsibilities as assigned

EDUCATION/QUALIFICATION REQUIREMENTS:

High school diploma or equivalent required; Associates degree in office administration or related field preferred

At least three years of administrative and clerical experience in a healthcare office setting (medical billing) required with at least two years of patient-facing experience providing excellent customer service. Understanding of physician office workflows and revenue cycle processes
At least two years of experience with Accounts Receivable Medical Billing

Good oral and written communication skills
Ability to present professionally courteously and efficiently with the public and to remain calm under stress
Ability to work various shifts and overtime
Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information
Must be able to type at least 55-60 wpm and use a 10-key calculator (is this needed Testing)
Knowledge of medical terminology spelling and office ethics

Strong analytical and problem-solving skills
Excellent attention to detail and organizational skills
Strong communication and customer service skills
Ability to work independently and manage competing priorities

Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software

PHYSICAL/MENTAL DEMANDS:

Able to read write and communicate in English
Have cognitive skills for math decision making and excellent communication skills
Potential for contact with chemicals blood borne pathogens and exposure to infectious disease.

Office-based position in a small practice setting
Frequent interaction with patients staff and providers
Primarily sedentary work with computer-based tasks

The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer drug free workplace and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity equity and inclusion.

Job Type: Full-time

Schedule:

8 hour shift
Day shift
Monday to Friday

Work Location: In person

Required Experience:

The Orthopedic Institute of WI 3077 North Mayfair Road Wauwatosa WI 53226The Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Business Office Analyst to join the team at our Wauwatosa location.Established in 1985 theOrthopedic Institute of Wisconsinis a nationally ...