Customer Engagement Applications
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Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
Job Description/Preferred Qualifications
Applications Engineer LS/SWIFT Division
The LS-SWIFT Division of KLAs Global Products Group provides patterned wafer inspection systems for high-volume semiconductor manufacturing. Its mission is to deliver market-leading cost of ownership in defect detection for a broad range of applications in the production of semiconductors. Customers from the foundry logic memory automotive MEMS advanced packaging and other markets rely upon high-sample wafer inspection information generated by LS-SWIFT products. LS (Laser Scanning) systems enable cost-effective patterned wafer defect detection for the industrys most sophisticated process technologies deployed in leading-edge foundry logic DRAM and NAND fabs. SWIFT (Simultaneous Wafer Inspection at Fast Throughput) systems deliver all-wafer-surface (frontside backside and edge) macro inspection that is critical for automotive IC MEMS and advanced packaging processes as well as foundry/logic and memory fabs. As an Applications Engineer youll work closely with customers and multi-functional teams to maintain and optimize laser scan tools develop innovative applications and drive improvements for next-generation products. This role combines technical expertise with customer engagement ensuring our tools deliver maximum value in advanced semiconductor fabs.
Job Description/Preferred Qualifications
- Deliver expert technical support that ensures optimal tool performance in customer fabs
- Implement detailed installation plans
- Develop and implement applications that solve customer problems using existing and pre-release products
- Work with engineering teams to resolve hardware/software issues scope feature requests to improve current products and collect requirements for future products
- Coordinate activities with customers and internal teams
- Maintain strategic customer relationships
- Deliver technical presentations and customer training
- Assist sales teams with technical assessments and product specifications
- Travel Required up to 20% to support high-volume manufacturing sites
Qualifications
- Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years
- Experience in semiconductor fabrication or equivalent educational experience
- Strong knowledge of semiconductor process flows and defect types
- Experience in system-level troubleshooting diagnostics and reporting
- Cleanroom experience and semiconductor device characterization
- Familiarity with computer operating systems networking and analysis tools
Preferred Skills:
- Strong customer focus and ability to build collaborative relationships
- Motivation to innovate and proactively deliver exceptional customer outcomes
- Proven technical leadership and problem-solving skills
- Excellent communication teamwork and project management skills
- Ability to present technical content to diverse audiences
- Data analysis tools (Excel JMP Minitab Igor Origin ImageJ etc.)
Minimum Qualifications
Doctorate (Academic) Degree and 0 years related work experience; Masters Level Degree and related work experience of 3 years; Bachelors Level Degree and related work experience of 5 years
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
