Service Manager (Whitecourt)
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Job Location:
Whitecourt - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Fountain Tire Whitecourtis searching for a friendly knowledgeable and experiencedService Managerto manage the operations of the service department to drive productivity quality assurance and to promote a high level of customer satisfaction.
What Does Fountain Tire Offer
- Competitive wages based on experience
- Comprehensive health dental and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
- Regular day shift schedules
- Great discounts for you and your family on tires parts and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager your duties will include:
- Overseeing and managing mechanical and tire services
- Setting quality standards and maintaining thequality of all shopactivities
- Creating work orders and arranging bookings and communicating them to the technicians
- Provide service quotes and receive customer authorization for work to be performed on vehicles finalize sales and complete customer follow up
- Recommend tire service specialty tire service wheel and mechanical service to customers
- Ensuring completion of shop maintenance and repair work
- Addressing customer complaints and inquiries in a courteous professional manner
- Advising techniciansof work that must be completed
- Ensuring technicians compliance with company standardsregardingquality safety and customer service
- Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees suppliers and customers
- Maintaining the cleanliness of the shop
Our ideal candidate has/is:
- 5 yearsof automotive industry experience
- Advanced Knowledge of mechanical services is required
- Commercial vehicle inspection program and out of province inspection certifications
- Effective leadership skills with a strong focus on operations and business processes
- High level of integrity and accountability
- A customer service focus
- Ability to develop and maintain effective relationships with team members and customers
- Strong communication and interpersonal skills
- Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
- Flexible patient and calm when working with tight schedules
Interested and qualified Please apply on-line or in-store today!
We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Fountain Tire offers a wide range of tires for Cars, SUVs, Minivans, Trucks, and Trailers, as well as complete automotive service & repairs for all makes & models.
