Stakeholder Engagement & Knowledge Management Specialist

Koniag IT Systems LLC a Koniag Government Services company is seeking a Stakeholder Engagement & Knowledge Management Specialist with a Secret security clearance to support KITS and our government customer at Langley Air Force Base VA. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Stakeholder Engagement & Knowledge Management Specialistowns the enterprise communications and knowledge management function for ACCs AI/RPA acceleration decision-quality materials for ACC governance bodies develop and execute an adoption messaging calendar synchronized to ACCs battle rhythmmaintainthe authoritative knowledge management repository and capture lessons learned from mobile training team is not a communications coordinator role. This is not a librarian role isthe strategic voice and institutional memory of the program ensuring ACC leadership has theinformation they need when they need it and ensuring every lesson learned from 20 wing visits translates into improved execution across the Job Functions:Governance Body Preparedness & Decision-Quality Materials:Prepare read-aheads briefing packages and decision papers forACC data councils AI working groups and change control boardsDevelop structured alternatives analyses with clear recommendations formatted for Government reviewCoordinate with the Program Manager and technical SMEs to translate complex AI/RPA topics into executive-level summariesAttend governance meetings (in-person or virtual) to capture decisions action items and guidanceDocument all governance decisions in the RAID log and track them to closure in coordination with the Program AnalystMaintain a governance calendar synchronized to ACCs battle rhythm and coordinate PM/SME participationEnterprise Adoption Messaging Calendar:Develop and execute acommand-wide adoption messaging calendaraligned to ACCs operational tempo major exercises and leadership communication cyclesCoordinate messaging themes with the Deputy PM and Change Management Specialists to ensure consistency across Tier 1 Tier 2 and Tier 3 training deliveryPrepareleadership messaging templates and data summariesfor ACC/A3 ACC/A6 and wing leadership use in command communicationsDraft success story narratives highlighting mission-relevant AI/RPA use cases with documented ROICoordinate quarterlyadoption campaign launchesacross ACC using COR-approved communication channelsTrack messaging effectiveness through user engagement metrics and training enrollment trendsKnowledge Management Repository Ownership:Serve as theowner and administratorof the enterprise knowledge management repository hosted onSharePointorDAF365Maintainthe authoritativesolution catalogdocumenting all developed AI/RPA workflows organized by mission function with adaptation guidance for cross-wing scalingCurate and organize training materials user guides SOPs troubleshooting documentation and platform best practicesEnforce version control metadata tagging and search optimization to ensure users find relevant content quicklyConduct quarterly knowledge base audits toidentifyoutdated content gaps and opportunities for consolidationTrack knowledge base utilization metrics and identify content that reduces help desk ticket volumeLessons-Learned Capture from MTT Deployments:Coordinate with both Mobile Training Teams (MTT 1 and MTT 2) to capturelessons learnedfrom every wing visitConduct structured debriefs with MTT members within5 business daysof rotation completionDocument adoption barriers training gaps technical issues and wing-specific best practicesidentifiedduring deploymentsTranslate lessons learned intoactionable recommendationsfor curriculum updates process improvements and future wing visit planningMaintain alessons-learned repositoryaccessible to all Key Personnel and the CORFeed recurring themes from lessons learned into thetraining feedback loopmanaged by the Deputy PMQuarterly Performance Brief Content Development:Develop content packages forQuarterly Performance Briefsdelivered to ACC leadershipCoordinate with the Data Analyst to extract KPI data from the Performance Dashboard and translate metrics into executive narrativesDraft success story slides ROI summaries and adoption trend analysesPrepare briefing appendices including solution catalog updates training completion statistics and wing visit schedulesCoordinate PM review and COR approval of all briefing materials5 business daysbefore scheduled briefsStakeholder Engagement & Communication Coordination:Serve as the primary point of contact forwing Public Affairs Offices (PAOs)coordinating adoption messaging and success story releasesFacilitate quarterlyvirtual user forumsconnecting trained Airmen across ACC (in coordination with Deputy PM)Coordinateannual in-person roadshowsat major ACC installations to build communities of practiceManage stakeholder distribution lists communication preferences and feedback channelsTrack stakeholder engagement metrics and report trends in monthly status reportsWorking Conditions:Location and Environment:Primary Work Location:Joint Base Langley-Eustis (JBLE) Virginia Workspace:Government-provided office space in secure facility; access to NIPRNet SIPRNet and collaboration toolsClassified Work:Regular access to classified environments (SIPRNet AFSCI)Travel Requirements:Frequency:Noneat this time; however subject to changePhysical Demands:Prolonged periods of sitting and working at a computer workstationVisual acuity for detailed technical work and data analysisManual dexterity for typing coding and operating computer equipmentSchedule and Availability:Core Hours:0800-1700 EST Monday-Friday) with occasional extended hours to meet mission deadlines or support operational events Flexibility:Occasional early morning or evening meetings to accommodate wing schedules across time zonesSurge Periods:Increased hours during major milestones events or exercises (with advance notice)On-Call:Notrequired but responsiveness to urgent issues expected (email/phone within 4 hours during duty hours)Telework:No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilitiesSecurity Environment:Work with classified informationCompliance with OPSEC CUI handling and classification protocolsSubject to security inspections audits and continuous evaluationAdherence to base access badge and facility security requirementsMinimum Qualifications Certifications and Platform Credentials:Security Clearance:Secret (T3) clearance Required at contract startMust be eligible for facility access at Joint Base Langley-EustisExperience:4 yearsof knowledge management and stakeholder communications experience inDoD or federal government environments Proven track record supporting DoD governance bodies including working groups data councils steering committees or change control boards Experience developing executive-level briefing materials decision papers and strategic communications Demonstrated success managing enterprise knowledge repositories with 100 usersCertifications (Required): CompTIA Security(DoD 8140.03 baseline) RequiredPlatform Proficiency (Required): SharePoint or Confluence administration Required (must have hands-on experience configuring sites managing permissions and organizing content libraries) Advanced proficiency withMicrosoft Office Suite(Word PowerPoint Excel) Experience withDAF365collaboration environment strongly preferred Familiarity withMicrosoft Teams OneDrive and Power Platformfor knowledge sharingCore Competencies:Exceptional written communication skills with ability to translate technical concepts for executive audiences Strong organizational skills and attention to detail in document management and version control Ability to synthesize complex information from multiple sources into clear actionable recommendations Understanding ofACC organizational structure and battle rhythmpreferred Experience with Air Force or DoD communication protocols and approval processes Performance Expectations:Measured against deliverable quality and stakeholder satisfaction: 100% governance meeting preparednesswith read-aheads delivered 2 business days before scheduled meetings Adoption messaging calendar executionwith zero missed campaign launches or leadership communication deadlines Knowledge base currencywith quarterly audits completed on schedule and outdated content removed within 10 days of identification Lessons-learned capturefrom 100% of MTT deployments within 5 business days of rotation completion Quarterly performance brief contentdelivered to PM 5 business days before scheduled briefs Stakeholder engagement metricsshowing increasing knowledge base utilization and decreasing repeat help desk contactsPreferred Qualifications:Knowledge Management certification (KM Professional Certified Knowledge Manager or equivalent) Experience supporting Air Force or ACC organizations Background in instructional design technical writing or adult education Familiarity with AI/ML RPA or data analytics concepts (technical implementation not required) Previous work supporting organizational change management or technology adoption initiatives Understanding of DoD Public Affairs protocols and clearance review processes Experience with data visualization tools (Power BI Tableau) for stakeholder reportingOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352