Transcon Agent

Expeditors

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profile Job Location:

Guadalajara - Mexico

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department.

Key Responsabilities:

  • Ensure smooth and timely freight flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace TRANSCON Files and reporting
  • Use export TRANSCON Workflow on daily basis
  • Ensure accurate and timely client and vendors billing.
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their TRANSCON shipments meeting customer service standards.
  • Contribute to maintain good relationships with suppliers
  • Always meet compliance to regulations internal and external in accordance with government regulations.
  • Understand department process flow and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordance with the Companys procedures      
  • Network communications timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
  • Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
  • Meet company standards of 52 hours training per year including as needed management/leadership training
  • Meet Expeditors Company Policies and Procedures

Qualifications :

Knowledge:

  • Basic local regulatory knowledge for compliance
  • Global Logistics Industry knowledge
  • Hazardous materials certification (preferred)
  • 6 months to 1 year related experience.

Skills:

  • Pro-active strong organizational skills.
  • Good computer skills (Excel Word)
  • Fluent in English & Spanish
  • Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
  • Leadership

Behaviours:

  • Positive and willing to help attitude

Remote Work :

No


Employment Type :

Full-time

Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department.Key Responsabilities:Ensure smooth and timely freight flowEnsure accurate and timely data entry into our operational systemTrack and Trace TRANSCON Files and ...
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About Company

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Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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