FLEX Manager, Inventory & Pricing Execution

This is a temporary position.

Manager Inventory & Pricing Execution Job Summary: The Manager Inventory & Pricing Execution as part of the Channel Revenue & Optimization team is responsible for maintaining hotel configurations room type inventory and rate offers supporting dedicated portfolio of hotels as part of Marriotts Growth Initiatives like MGM Resorts and Trailborn..

The system platforms include Marriotts leading suite of Revenue Management solutions including High-Performance Pricing (HPP) MARSHA MarRFP and Loyalty Redemption capabilities within One Yield. This role executes audits and error handling support between Marriotts current and future central reservation systems and Connectivity Partners. This includes assisting the Senior Manager with communications to the affiliation hotels dedicated to this connectivity solution and their hotel operations revenue management and distribution partners.

This role will also act as a system subject matter expert and share user feedback with our Revenue Management Reservation Global Technology and Distribution Product Owners. Supports team operations ensuring that the highest levels of hospitality and service are provided. Represents team in resolving complex situations. Manages the flow of and directs questions.

CORE WORK ACTIVITIES

Revenue Management & Reservations Systems Support Activities Maintains MARSHA VSSM sell strategies House Deposit Cancellation and Guarantee Policies and Room Types throughout Marriotts Revenue Management systems. Processes rate loading requests for new offers policy changes and updates to value added messaging. Tracks and informs Senior Manager Connectivity and hotel partners of all configuration updates to the Marriott Revenue Management systems impacting the connectivity solution. Ensures all rate offers are set up to mirror the rate distribution policies and availability throughout Marriotts Revenue Management systems to maintain rate parity between Marriotts channels and the direct channels of the hotel partners. Conducts regular audits as well as ad hoc audits as directed by the leadership team. Research daily error log reports and takes appropriate action to correct in the Marriott systems and engage hotel partners for error resolution if necessary. Acts as system and subject matter expert for Global Technology support teams to isolate potential root causes for escalated connectivity failures. Identifies and resolves incidents as they arise and working closely with the Senior Manager Inventory & Pricing Execution. Support to assist with documentation when required. Updates flexible room counts at hotels when inventory changes are completed or when hotel partners complete renovations. Monitors and maintain email mailbox. Managing Work Projects and Policies Coordinates and implements work and projects as assigned. Comply with Federal and State laws applying to procedures. Analyzes information and evaluates results to choose the best solution and solve problems in conjunction with existing system and technical knowledge. Additional Responsibilities Informs updates and provides information to supervisors co-workers and external hotel partners by telephone in written form e-mail or in person in a timely manner. Attends and actively participates in all relevant meetings. Presents ideas expectations and information in a clear concise and organized manner. Uses problem solving methodology for decision making and follow up. Maintains positive working relations with internal and external stakeholders. Manages time effectively and conducts activities in an organized manner. Performs other reasonable duties as assigned by manager.

CANDIDATE PROFILE

Education and Experience Required

High school diploma or GED and 3 years experience in business revenue management or related professional area. Experience with Marriott Internationals Transient strategies./ Attention to detail and strong organizations skills. Ability to work independently and manage time effectively. Proven track record of excellent listening skills and willing to encourage ideas and resolve conflict in a positive manner.

Education and Experience Preferred

Lodging/hospitality industry experience across full service/ and luxury brands. Experience with Content and Asset Management Platforms such as Product Catalog and DAC. Strong understanding of Marriotts Loyalty redemption strategy terms and conditions in terms of availability and HPP configuration. Demonstrates ability to communicate effectively with associates having business or technical backgrounds. Demonstrates ability to deliver results under challenging and complex conditions.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.