Graduate ICT Engineer Canberra

• Support missioncritical ICT services and build strong foundational technical skills
• Launch your career with handson experience mentoring and real opportunities to grow
• Must be an Australian Citizen with the ability to obtain and maintain a security clearance

84% of our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Join a team that contributes directly to Australias national security by supporting the systems and services that underpin GEO SPACES and broader National Intelligence Community (NIC) operations. The environments you will help maintain enable analysts operators and decisionmakers to access trusted missioncritical geospatial and intelligence capabilities.

You will be part of the team that acts as the first line of support helping resolve issues quickly keeping users productive and ensuring stable and secure ICT operations across multiple environments. Every phone call you answer ticket you resolve or issue you escalate contributes to the continuity of systems that matter at a national level.

Your New Role and Responsibilities

As a Graduate ICT Engineer you will support the systems users and services that keep secure national programs operating effectively every day. Your work will directly contribute to maintaining the reliability and availability of critical ICT environments that enable analysts operators and technical teams across government defence and intelligence missions.

Your work will span a variety of security engineering and assurance activities. A typical week could include:

• Providing first-level technical support to end users including troubleshooting hardware software account and access issues.
• Logging triaging and managing service desk tickets and incidents in line with SLAs.
• Assisting with user onboarding account provisioning password resets and identity/access management tasks.
• Helping maintain endpoint devices including imaging setup patching and configuration updates.
• Supporting system health and monitoring activities escalating issues to engineering or technical services teams when required.
• Documenting procedures troubleshooting steps and known issues to improve help desk knowledge resources.
• Working closely with systems administrators network teams and engineers to support broader ICT operations.
• Learning and applying help desk best practices customer service principles and secure environment procedures.
• Participating in continuous improvement initiatives across ICT support functions.

Graduates will be supported to develop their skills and knowledge specific to this role to ensure they are able to contribute and reach their highest potential. As a Leidos graduate you will be working on interesting and challenging projects and will take part in a range of training and development opportunities.

What Youll Bring to Make An Impact

Due to the nature of the role you must be an Australian Citizen and ability to obtain and maintain an active Top Secret AGSVA security clearance

This role is ideal for someone who is completing or has recently completed a Bachelors Degree from an accredited institution in a related discipline:

• Bachelor Information Technology
• Bachelor Computer Science
• Bachelor Information Systems
• Bachelor Systems Engineering
• Bachelor Networking or related disciplines

Along with your education and any practical experience Leidos values individuals who use their initiative and seek to understand the business and develop relationships based on respect.

Dont worry if you dont tick all the boxes if you meet most of them we encourage you to submit your application. Were most interested in your strengths what you want to learn and how far you want to go.

This role does require the successful applicant to be an Australian Citizen and bewilling to obtain and hold a TSPV security clearance.

Diverse Team Members Shared Values and a Common Purpose

Providing our customers with smarter solutions takes an incredible team with diversity of thought experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. Its about creating a workplace where everyone can do important work feels welcome valued and respected and has equal access to opportunities to thrive. Paul Chase Chief Executive Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders culturally and linguistically diverse people people with disabilities veterans neurodiverse people and people of all genders sexualities and age groups.

Our five Advocacy Groups (Women and Allies NetworkYoung Professionals Defence & Emergency Services Action for Accessibility and Abilities and Pride) provide an opportunity for team members to connect and collaborate on shared interests and work to support and celebrate our diverse community.

Next Steps

Recruitment Process

• Online Application: March-April
• Online Capability Assessment: April
• Final Stage Assessment: May
• Offer of Employment: June
• Keeping in Touch: June-February

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact our careers team if you need any assistance throughout your application or interview process and/or to perform the essential functions of the role.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.