Spare Parts Global Repair Centers Quality Engineer

Description -

HP is looking for a Spare Parts Global Repair Centers Quality Engineer to to join our global Reverse and Repair team and lead the quality strategy and policy for HP Indigos global Repair Centers driving analytical technical and crossfunctional excellence that directly impacts customer experience.

Key responsibilities

• Quality Strategy & Policy Implementation - Define and deploy quality standards processes and work methods across all Repair Centers. Lead quality audits own and govern all quality processes including new supplier selection jigs coverage and approval of NPI and quality procedures.

• End-to-End Quality Cases Ownership - Lead quality investigations for Dead On Arrival (DOA) Out of the Box Quality (OoBQ) and recurring failures by conducting structured RCA using 8D A3 and 7Step methodologies. Drive containment corrective and preventive actions to closure and provide data and technical insights to prevent reoccurrence.

• Engineering Changes Support - Maintain continuous alignment with Engineering and Product teams to ensure timely implementation and communication of changes requirements and configuration updates to Repair Centers. Manage qualityrelated waivers for parts assemblies and repair activities by reviewing approving or rejecting waivers requests. Support ECO implementation repair process updates and training. Ensure deployment and adoption of applicable quality procedures requirements and technical updates across global sites.

• Quality Monitoring Metrics & Continuous Improvement - Monitor and analyze Repair Center quality KPIs (DOA OoBQ Cases closure CAPA performance). Create action plans based on KPI trends and investigation data and lead improvement initiatives to reduce defect rates and increase repair reliability.

• Support NPI - Validate Repair Center readiness and quality compliance for new spare parts updated modules ECO rollovers and configuration changes and support NPI quality deliverables as required.

Education Skills and experience

• in Mechanical Engineering Electrical Engineering or equivalent.

• 4-6 years in quality engineering technical services manufacturing technologies must.

• Fluent in English (reading writing speaking) must.

• Very strong technical background with Spare Parts repair/refurbish advantage.

• Hands-on experience with Printing industry advantage.

• Proven ability to lead complex activities projects and teams without formal authority.

• Ability to read technical drawings including geometric tolerances.

• Experience with engineering processes: ECO waivers investigations.

• Knowledge with measurement calibration methods and use of inspection tools.

• Experience with PDM/PLM systems.

• Proficient in Microsoft Excel and PowerPoint.

• 10% travel

The position is defined for a two-year period with an option for extension

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal