Customer Care Representative with English

Brno - Czech Republic

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Startup spirit and a huge drive to change the established order of the e-commerce world. Thats exactly what Notino is. We are a Czech company but from Brno we have expanded to 27 other countries in Europe. Thanks to working towards common goals and the willingness to always go the extra mile we have collectively surpassed a turnover of one billion euros!

Become a part of the Customer Care Center where we speak 23 different languages. Despite supporting 16 million customers we manage to spend time with our loved ones and hobbies after work. We use an intuitive internal system where you can display the calling customer with one click. For those who want to grow and constantly improve we offer the possibility of career advancement after the first year. #NewChallenge #NewMe

If your strength lies in the ability to listen and you are a patient responsible person then you will love working at Notino.

What is going to be a part of your workload

Supporting our English speaking clients via e-mail and calls
Creating editing and being responsible for persons order
Taking care of administrative agenda of clients orders including payments replacements and communication with supplier and warehouse
Presenting information about the products we offer in relation to customers preferences
Cooperating with marketing department with regard to translations and reviews

What do we want you to aquire

Superb knowledge of English language both written and spoken
High empathy capacity and professional attitude
Excellent communication skills
Enthusiasm for personal development

What are we going to reward you with

Informal friendly and multicultural working environment
25 days of vacation and My Days
Coffee and tea at the workplace including Little Extras where we give out small items from our warehouse
Fresh herbs in the kitchen to spice up your lunch
Benefits package including VIP pricing on our e-shop advantageous employee tariff and other great discounts
Cafeteria benefit of 1600 CZK/month
Multisport card
Modern offices with Relax zones cafeterias and a game room where you can play foosball ping pong or PS4 games with colleagues
Plenty of cool employee events like sports day summer party Christmas party and team-building activities

We grow and innovate every day so join us today and kickstart your career at the largest beauty and health e-shop in Europe! #NewChallenge #NewMe

This role can be set up inCzechia and working from abroad is not possible nor relocation package is provided.

Required Experience:

Unclear Seniority