Project Support Associate

Islamabad - Pakistan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Khan Academy Pakistan

Position Overview

The Project Support Associate is the frontline champion who transforms technology-powered learning from concept to classroom reality. Working with a cluster of government schools youll ensure every student and teacher uses Khan Academys platform effectively closing learning gaps that would otherwise grow over time. Youll remove technical obstacles help overwhelmed teachers become data-confident professionals and contribute to creating Pakistans national model for technology-powered public education.

Duration: 12 months (April 2026 - March 2027) subject to extension

Location: Islamabad-based daily deployment to assigned school cluster Reporting to: Implementation Supervisor

Department: Implementation Department

Key Responsibilities

Daily Implementation & Student Engagement

Serve as on-ground partner with consistent daily presence

Build trusted relationships with principals teachers and students

Ensure effective student engagement through hands-on support

Help students navigate the platform and build confidence

Guide orientation and troubleshoot learning barriers

Data-Driven Monitoring & Intervention

Monitor real-time analytics in collaboration with teachers and principals

Identify usage patterns and gaps using dashboards

Proactively intervene when schools fall below compliance

Flag at-risk students and coordinate timely interventions

Technical Troubleshooting & Teacher Support

Diagnose and resolve access issues (login roster device conflicts)

Manage device allocation and lab logistics and assist lab session setup

Support teachers with dashboards and data-driven intervention

Escalate complex issues to Implementation Supervisor

Quality Assurance & Documentation

Monitor lab periods are scheduled and students engage consistently

Document implementation through daily logs and weekly reports

Ensure flagged students receive timely support

Who You Are

Bachelors degree in Education Social Sciences Computer Science or related field

0-5 years work experience preferred; fresh graduates encouraged to apply

Education sector orientation (teaching tutoring NGO work) preferred

Basic troubleshooting of devices connectivity and platform access issues with ability to interpret learning data and dashboards

Proficiency in Google Workspace; Excel/Google Sheets skills preferred; familiarity with Khan Academy or online learning platforms is a plus

Strong orientation toward technology and willingness to learn new digital tools

Strong commitment to educational equity and belief that every student can succeed with the right support

Ability to build effective relationships with principals teachers and students in diverse school environments

Clear communicator able to explain technical concepts simply in Urdu and English

Resourceful problem-solver comfortable addressing various challenges

Proactive and coachable mindset that identifies patterns intervenes early and continuously improves solutions

Organized accountable and takes ownership of assigned school cluster outcomes

Application Process

Submit your resume by March 17th 2026. Applications will be reviewed on a rolling basis.

Khan Academy Pakistan is an equal opportunity employer committed to diversity equity and inclusion. We especially encourage applications from women minorities and candidates from underrepresented communities.

Required Experience:

Job Description Khan Academy PakistanPosition OverviewThe Project Support Associate is the frontline champion who transforms technology-powered learning from concept to classroom reality. Working with a cluster of government schools youll ensure every student and teacher uses Khan Acade...