Lab Engineer, NPD Hardware

The Network Products Development Hardware (NPD-HW) team at SJC3 owns the design planning delivery and operation of all AWS network switching products. We support all AWS data centers and networking switching equipment that ensure our customers have continual access to the innovation they rely on.

Our lab infrastructure at SJC3 is built with AWS networking racks and devices along with test benches to develop validate and debug networking switching products in collaboration with ODMs and NPD Interconnect/SW teams. The lab includes multiple rack-size and device-size temperature chambers to stress test our products in corner conditions that emulate data center operations across the world. We count on lab engineers to maintain this infrastructure in working order and provide support to Hardware Development Engineers (HDEs) to unblock their development work.
We are seeking a lab engineer with hands-on hardware lab experience who is highly autonomous detail-oriented and possesses a strong team mindset with excellent written and verbal communication skills.

Key job responsibilities
Support team procurement needs by managing purchase orders shipping and receiving end-to-end

Coordinate with data center technicians logistics and security managers to remove and transfer devices for failure analysis

Set up network devices and test equipment per requirements

Lift and carry equipment up to 50 pounds
Collaborate with various stakeholders to remove project obstacles

Manage work and priorities through ticketing systems email and Slack to complete internal customer requests

Specify power and cooling requirements and ensure hardware racking/stacking is completed for new equipment

Maintain lab infrastructure including environmental chambers and work closely with facility teams to ensure smooth lab operations

Track and organize engineering samples and equipment inventories in the lab; proactively order consumables for lab operational excellence
Design and implement processes and workflows to improve lab operation efficiency

Perform cabling work including wire-stripping power cables and crimping cable lugs

Execute simple PCBA rework including soldering and desoldering 0402 size or larger resistors/capacitors

A day in the life
As a lab engineer you will take on lab requests from team engineers to set up testbeds cable equipment and rework PCBAs. You will proactively maintain lab infrastructure by performing preventative maintenance on a set schedule and responding to issues within the lab. You will package and ship materials provided by engineers help the team make purchase orders for engineers and lab infrastructure and facilitate the transfer of broken devices from data centers into the lab for failure analysis. You will receive and inventory incoming packages.
We encourage lab engineers to look around corners while considering their customers needs to improve development efficiency while utilizing the lab infrastructure.

About the team
Within AWS Networking the NPD (Network Product Development) organization is responsible for designing the hardware building the software and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet of routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure smooth operations and minimize or eliminate customer impact due to device-related issues for a transparent AWS customer experience.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovatingthats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
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Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with Windows and Linux operating systems
- Experience with hands-on setup of devices with console and management connections and configuration of network devices within a local network
- Ability to lift and carry up to 50 pounds of equipment
- Experience with soldering
- Experience performing cabling work on equipment
- Experience with hands-on work on server racks

- Experience using scripting languages such as Python
- Experience managing test infrastructures including temperature chambers
- Experience with lab test equipment such as power supplies oscilloscopes network analyzers data acquisition systems etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Cupertino - 45.00 - 79.00 USD hourly