Quality Lab Engineer, Amazon Leo Quality Assurance

Amazon Leo is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment with an opportunity to own quality system development and contribute to the design of requirements processes and systems used across the business.

Perform daily defect resolution as the Quality member.

Investigates Production System issues to reduce defect rates and drive root cause corrective actions
Implements the Leo Quality System through process development and launch mechanisms.
Partners with cross-functional groups to develop and qualify internal production processes including Quality Assurance processes
Conduct rigorous Continuous Improvement activities to prevent recurrence of non-conformance during assembly.
Perform audit activities to ensure compliance to QMS requirements.

Shifts are but not limited to:
Wed-Sat 5:30pm-3:30am OR
Sun-Wed 5:30pm-3:30am

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Manage the MRB process at production floor
- Review the non-conformance and approve the disposition
- Perform the Root cause analysis to reduced NC
- Lead the work instruction (SOP) for quality inspection team
- Perform In-Process and Outgoing Quality Inspection for assembly process
- Drive inspection improvement process and work toward industry 4.0 standards for automated inspection system such as Vision Sensor based.
- Lead the Problem solving by using tool such as lean six sigma 8D A3 Ishikawa diagram or cause-and-effect diagram Design of Experiment.

A day in the life
- 24 hour NC review to see the trends and work towards for containment actions
- Review the NC on production floor and perform disposition.
- Review the rework and lead salvage process
- Perform measurement for quality lab measurement such as CMM Romer Arm Optical Vision System OMM Height Gage and other gages.
- Work with Quality Engineering and Quality Inspection team and provide support as needed for both function as needed.


About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.


- 2 years of software QA testing work with writing the test plans use cases and issue reports experience
- 3 years of consumer electronics lab environments experience
- Bachelors degree in Computer Science Computer Engineering Electrical Engineering or equivalent work experience
- Experience in software QA testing including writing test plans use cases and issue reports
- Experience in a consumer electronics lab environment
- Experience working on a consumer hardware or software product

- Experience running user trials beta field testing or collecting customer feedback
- Experience working with hardware and software teams for setting up testing and troubleshooting prototype devices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA REDMOND - 39.00 - 69.00 USD hourly