Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
The LMS Administrator is responsible for the configuration maintenance compliance and optimization of the SAP SuccessFactors Learning Management System (LMS). This role ensures the LMS operates effectively within a validated (GxP) environment and remains compliant with regulatory requirements including 21 CFR Part 11 and applicable global quality standards.
The ideal candidate has hands-on experience administering SAP SuccessFactors Learning supporting validated systems and partnering with Quality IT and business stakeholders to maintain system integrity audit readiness and operational excellence.
System Administration & Configuration
Administer and configure SAP SuccessFactors Learning (roles curricula items assignments approval workflows notifications).
Maintain system security roles and access controls aligned with internal policies and segregation of duties.
Manage system configurations related to learning assignments certification programs retraining rules and compliance-driven curricula.
Perform system releases and regression testing in coordination with IT and Quality policies and procedures.
Validated Environment & Compliance
Operate and maintain the LMS in a validated (GxP) environment.
Support Computer System Validation (CSV) lifecycle activities including User Requirements (URS) Functional/Design Specifications (FS/DS) Risk Assessments IQ/OQ/PQ documentation change controls and test script development and execution.
Ensure compliance with 21 CFR Part 11 electronic records/electronic signatures requirements and global regulatory standards.
Maintain audit trails documentation and system change logs.
Support internal and external audits and inspections.
Change Management & Release Support
Evaluate system changes and enhancements for validation impact.
Lead or support change control processes including impact assessments and documentation updates.
Coordinate quarterly SAP SuccessFactors releases including testing validation updates and stakeholder communication.
Partner with upstream and downstream system owners to manage integrations (HRIS SSO content providers).
Data Integrity & Reporting
Ensure data accuracy integrity and reconciliation between LMS and upstream/downstream systems.
Develop and maintain compliance and operational reports.
Support regulatory reporting and training compliance metrics.
Perform periodic data reviews and system monitoring activities.
Stakeholder Support & Training
Serve as SME for SAP SuccessFactors Learning.
Provide end-user support and troubleshooting.
Partner with HR Quality Compliance and business leaders to design scalable learning solutions.
Develop system documentation SOPs and training materials.
Bachelors degree in Information Systems HRIS Business Life Sciences or related field.
35 years of hands-on SAP SuccessFactors Learning administration experience.
Direct experience operating and supporting systems in a validated (GxP) environment.
Strong understanding of Computer System Validation (CSV) principles and methodologies.
Working knowledge of 21 CFR Part 11 and electronic record compliance requirements.
Experience supporting audits (internal external regulatory).
Strong analytical and documentation skills.
Ability to manage multiple priorities in a regulated environment.
Experience in pharmaceutical biotech medical device or other regulated industry.
Experience with LMS integrations (HRIS SSO content providers).
Familiarity with SAP SuccessFactors release management processes.
Knowledge of data privacy regulations (GDPR etc.).
Experience with reporting tools within SuccessFactors or external BI tools.
Strong attention to detail and data integrity mindset.
Structured and disciplined documentation practices.
Risk-based decision making.
Cross-functional collaboration.
Continuous improvement orientation.
Required Experience:
Senior IC
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