Job Title
Summary of the role:
The VP Sales - Global Accounts is accountable for driving sustainable growth protecting longterm revenue and maximizing enterprise value from strategically critical global accounts. The role owns the endtoend global commercial relationship for an assigned account or portfolio acting as the single executive authority at headquarters level. By building deep seniorlevel customer relationships and providing thought leadership through consultative selling the Global Account Director ensures that customer strategy commercial execution and governance are fully aligned with the units business objectives.
Through this global ownership the role directly contributes to revenue growth retention strategic customer positioning and predictable business outcomes for the unit.
In this role youll:
Strategic Account Ownership & Commercial Leadership
Hold overall executive accountability for the performance growth and longterm value of multiple global accounts within the assigned portfolio.
Act as the primary headquarterslevel point of contact with full responsibility for commercial governance including approvals dispute resolution and executivelevel quarterly business reviews.
Lead and influence senior internal and external stakeholders ensuring alignment between customer priorities and the units strategic objectives.
Establish trustedadvisor relationships with Clevel and senior customer decisionmakers strengthening longterm partnerships and strategic influence.
Growth Value Creation & Customer Strategy
Drive revenue growth and account expansion through tailored accountspecific strategies that increase total global account value.
Align company goals with customer business objectives by deeply understanding account strategy corporate buying cycles and key influencers and decisionmakers.
Position the organization as a strategic partner rather than a transactional supplier supporting longterm retention and value creation.
Align internal teams and leadership around a single coherent global customer strategy ensuring consistency across regions and functions.
Commercial Execution & Deal Accountability
Lead negotiations on proposals statements of work and service agreements exercising strong commercial judgement and dealmaking capability.
Remain accountable (with support from the Global Account Manager and specialist roles) for proposal quality solution positioning and commercial outcomes adapting involvement based on region and customer profile.
Sales Planning
Define and own the clientspecific global account plan ensuring it drives business growth prioritization and execution in line with unit objectives.
Governance Scale & CrossRegional Execution
Work with regional teams to execute the global sales strategy cascading opportunities from global contracts to Regional Coordinators for Global Accounts.
Ensure effective handover to Operations for delivery of products and services committed under global contracts.
Coordinate with Customer Success Management to support adoption retention and value realization at local level.
Support and enable local teams to accelerate strategic initiatives retain longterm value and ensure alignment between global strategy and regional execution.
Team management & talent development
Lead and develop a high-performing team that delivers the units vision and strategy drives sustainable growth and long-term plan objectives ensures strong performance management and talent retention evolves organizational capabilities and represents the Hospitality unit externally
About the ideal candidate:
University Degree. MBA would be an asset
Experience across field sales inside sales sales support and strategic accounts. Having sold or marketed to hospitality industry a plus.
Previous experience as a senior B2B Sales General Management and/or operations executive and shown significant growth with the businesses theyve led.
Other requirements:
Strong sense of sales and ability to understand that this business can be scaled through an aggressive and organized sales culture.
Able to coach mentor and motivate an executive team; capable of identifying recruiting and retaining world-class talent and building that talent into a cohesive and winning team. Has built a winning culture and teams in the past.
Must be a superb communicator influential and compelling in front of employees vendors clients and board of directors as a role model for the organization.
Has proven ability to work well with colleagues across sales marketing CSM and Solutions Consultant
Possesses an action orientation addressing challenges and opportunities proactively.
Understands the value of first-class customer service and knows how to deploy human and capital resources to ensure that the company will always fulfill client expectations.
Must have a history of always acting with integrity and collaborating well with executive teams.
Working at Amadeus you will find:
A critical mission and purpose - At Amadeus you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global from our people to our business which translates into our footprint processes and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus through on-the-job training formal learning activities and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages covering all essential components of a competitive reward offer including salary bonus equity and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation creativity and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers partners and employees.
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth or a related medical condition) ancestry national origin age genetic information military or veterans status sexual orientation gender expression perception or identity marital status mental or physical disability status or any other protected federal state or local status unrelated to performance of work involved.
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Required Experience:
Exec
Amadeus Hospitality is a technology innovator that connects the entire travel ecosystem at every stage of the journey. Amadeus Hospitality offers the hospitality industry solutions for reservations, sales and catering, property management and operations, all focused on a better end-to ... View more