National Accounts Operations Supervisor

Overview

Who we are

To save time applying Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who were looking for

Toyota Financial Services Dealer Lending Department is seeking a passionate and highly motivated National Accounts Operations Supervisor.

The primary responsibility of this role is to oversee all Loan Syndications and Participations Operations functions essential to the management and maintenance of TMCCs National Accounts commercial loan portfolio. You will be responsible for hiring training and managing a team of direct reports setting success metrics ensuring accountability and providing timely feedback to maintain high-quality work standards. Key responsibilities include reviewing the completeness of all executed documents for various loan productssuch as Syndications Participations Wholesale Flooring Real Estate Working Capital and Revolving Lines of Creditaccurately entering loan information into the appropriate systems and ensuring compliance with SOX and Internal Audit controls.

Reporting to the National Accounts Operations Manager the person in this role will support the Dealer Lending Departments objective to maintain strict adherence to TMCC policies and procedures guarantee the accuracy of financial reporting and uphold compliance standards to enable effective portfolio management.

What youll be doing

• Manage the daily workflow of Dealer Lending National Accounts operations including monitoring and responding to communications from Agent Banks coordinating draw requests initiating new loan setups and overseeing fund reservations to ensure accurate and timely outbound wire processing.

• Conduct thorough reviews of all executed loan documentation including credit agreements approvals compliance checklists and system data entries to guarantee completeness accuracy and adherence to regulatory and internal standards during loan onboarding.

• Oversee payment processing and perform monthly reconciliation of principal interest and fee income ensuring cash records are maintained accurately and reconciliations are completed within established timelines.

• Serve as a subject matter expert for Dealer Lending National Accounts operational projects collaborating closely with the Domain team on system enhancements report development implementations and rigorous testing to optimize operational efficiency and data integrity.

• Develop maintain and continuously improve Standard Operating Procedures (SOPs)to reflect current best practices ensure regulatory compliance and standardize processes across TMCC Regional Dealer Lending operations.

• Lead and execute monthly and ad hoc SOX control activities acting as the primary liaison during internal and external audits with Internal Audit PwC and the SOX compliance team to ensure robust control environments and accurate financial reporting.

• Recruit onboard train and mentor a high-performing team of 3-5 direct reports and contingent staff fostering professional growth building bench strength and enhancing analytical capabilities to support succession planning and team scalability.

• Establish and monitor key performance indicators (KPIs) and success metricsfor team members driving accountability delivering timely and constructive feedback and promoting a culture of continuous improvement and operational excellence.

• Facilitate cross-functional communication and collaborationwith internal stakeholders including Sales Underwriting Operations Servicing Audit Accounting and Treasury teams to support monthly and quarterly reconciliations and resolve operational issues proactively.

• Champion process improvement initiatives and change management efforts identifying opportunities to streamline workflows reduce risk and enhance the overall effectiveness of Dealer Lending National Accounts operations.

What you bring

• Bachelors Degree or relative working experience

• 2 years of relevant work experience in loan operations or in a similar field and/or industry

• Proficient in Microsoft Office i.e. Word Excel PowerPoint etc.

• Understanding of basic Finance/Accounting

Added bonus if you have

• 5 years of relevant work experience in loan operations or in a similar field and/or industry

• Experienced in commercial loan funding and processing (i.e. Captive Finance industry/Company or Bank)

• Experience processing/managing syndicated loan facilities

What Well Bring

During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork flexibility and respect

• Professional growth and development programs to help advance your career as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

• Referral services related to prenatal services adoption childcare schools and more

• Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10 different Business Partnering Groups across 100 different North American chapter locations that support team members efforts to dream do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.

Have a question need assistance with your application or do you require any special accommodations Please send an email to .