IT|Delivery Management Project Manager I

Position: Technical Product Manager
Location: Seattle WA
Duration: 9 Months
Job Type: Temporary/Contract
Work Type: Onsite

Position Summary
The Technical Product Manager for T Life is responsible for driving the strategy roadmap and delivery of T Lifes core platform capabilities across Tier 2 and Tier 3 support observability AI/GenieOps insights security compliance and platform reliability.
This role acts as the nexus between Engineering DevOps AppSec SRE/Operations Business Stakeholders and Leadership ensuring that T Lifes distributed microservices API layers and platform tools deliver a stable scalable and compliant experience for internal and external customers.

Key Responsibilities
1. Product Strategy & Roadmap (T Life Focused)

• Define and maintain the product roadmap for T Life platform modules integrations and reliability improvements.
• Prioritize feature development based on operational pain points customer feedback audit findings and architecture dependencies (e.g. Conductor BFFs Metro Vision services).
• Align roadmap with T Lifes SLAs SRE objectives and leadership-driven KPIs.

2. Technical Requirements & Architecture Alignment

• Work with engineering teams on defining technical requirements for:

• T Life BFF and microservices updates
• API enhancements and version upgrades
• Threat Modeling and access management reviews
• AI/GenieOps use cases (incident triage noise reduction proactive detection)
• Validate technical feasibility impact risks and dependencies across Conductor MetrBFF Instabug and platform tooling.
  

3. Delivery & Execution (Agile / TwWeek Cycles)

• Lead sprint planning backlog prioritization and refinement.
• Drive engineering deliverables across UST T Mobile Tech teams TAG SRE and AppSec.
• Track development testing certification and production rollout readiness.
• Ensure clear documentation for audits production support and platform teams.

4. Stakeholder & Customer Engagement

• Act as the primary point of contact for updates to:

• T-Mobile Leadership
• Engineering and Architecture owners
• TAG/SRE leads
• Run fortnightly customer review sessions and showcase

5. Cross-Team Governance & Communication

• Facilitate communications between Product Engineering DevOps Security and Operations.
• Ensure timely closure of open engineering items and leader visible reporting.
• Maintain a RAID log MoM and executive communication framework for ongoing initiatives.
  

Skills & Qualifications
Technical Skills

• Strong understanding of microservices REST APIs CI/CD pipelines (GitLab Helm) and cloud-native architectures.
• Familiarity with observability stacks: Grafana Prometheus Splunk OTel.

Product & Leadership Skills

• Ability to translate complex technical issues into clear product requirements.
• Excellent stakeholder management and communication skills.
• Strong analytical skills with a data-driven decision-making mindset.
• Experience supporting high availability high traffic platforms.

Preferred Experience

• Prior experience in telco large-scale customer experiences platforms or API driven ecosystems.
• Experience driving bi-weekly agile releases with distributed teams (onshore/offshore).

TekWissen Group is an equal opportunity employer supporting workforce diversity.