Internal Sales Consultant
Job Summary
Job Description:
We are currently seeking a motivated and experienced Internal Sales Consultant to join our Cape Town branch based in Epping. The successful candidate will support internal sales operations while working closely with external sales representatives in the industrial chemicals sector.
This role is best suited to a candidate with a strong background in chemical sales particularly within industrial or manufacturing environments. The ideal candidate will have a solid understanding of chemical products and applications combined with excellent customer service and administrative capabilities.
We are currently seeking a motivated and experienced Internal Sales Consultant to join our Cape Town branch based in Epping. The successful candidate will support internal sales operations while working closely with external sales representatives in the industrial chemicals sector.
This role is best suited to a candidate with a strong background in chemical sales particularly within industrial or manufacturing environments. The ideal candidate will have a solid understanding of chemical products and applications combined with excellent customer service and administrative capabilities.
Key Duties & Responsibilities:
- Handle internal sales and assist customers telephonically and via email
- Process customer orders accurately and efficiently using Accpac
- Prepare quotations and proactively follow up to convert opportunities into sales
- Provide product advice specifically relating to industrial chemicals and applications
- Support external sales representatives dealing with industrial chemical products
- Build and maintain strong customer relationships while delivering excellent service
- Liaise with warehouse/dispatch teams to ensure accurate and timely order fulfilment
- Assist in achieving and exceeding internal sales targets and performance goals
- Respond to customer queries regarding product specifications pricing and availability
- Minimum of 5 years experience in sales within the chemical industry
- Proven experience selling industrial chemicals particularly into manufacturing environments
- Familiarity with products such as adhesives anti-foams emulsions foam control agents and silicone fluids (advantageous)
- Strong knowledge of chemical product applications and customer use-cases
- Experience supporting or working alongside external sales representatives
- Proficiency in Accpac or similar ERP systems
- Strong administrative organisational and communication skills
- Ability to work in a fast-paced target-driven environment
Required Experience:
Contract
Key Skills
About Company
West Coast Personnel, Recruitment Agency Cape Town. We find employers the right candidates to enhance theirs staff complement with rigorous employee vetting.