BusinessFunctional Analyst

Customer Interactions cluster is looking for a senior business Analyst to collect study prioritize co-ordinate high quality customer requirements and to make the bridge between the business and the squad members (development and quality assurance) by co-creating with them the best design and solutions for the expressed business needs.
This position is initially to cover a mission of 9 months in the GTMO squad who is in charge of delivering the ordering solutions coming from product teams within the Order-to-Cash and Order-to-Activation value streams

What to expect:
Lead and plan the definition analysis validation and maintenance of business requirements and business processes for large size/complexity/system risk projects by working in close liaison with customers and other divisions and in line with evolving business requirements.
Ensure that the non-functional requirements are in line with customer expectations.
Validate proposed solutions to technical and/or business problems in relation to current and future business environment reconciling business requirements with technical solutions.
Build and maintain the business processes mapping in ARIS
Facilitate discussion within the people involved in order to get clarification and agreement on business requirements
Collaborate closely with development and quality assurance team in an agile way of working and via 3 amigos meeting to co-create the solution.
Facilitate the demo to end-users and when needed organize the User Acceptance Testing (UAT)
Contribute to the continuous improvement on how to have maximum effectiveness in a changing Agile environment. You participate in the life of the squad and in the Agile ceremonies.

Education:
University degree or equivalent work experience
At least 5-7 years experience in business analysis project development.
2 to 5 years of business process optimization
SAP Workflow and SAP OTC experience required
Pega Workflow experience is a strong asset
Experience in Order-to-Cash and Order-to-Activation processes in telecom industry
Excellent analytical skills
Strong communication skills
Fluent in written and spoken English
Team player
Business Processes Optimization
Experience with ARIS or other process modeling tool is required
Knowledge on Jira Confluence is required

Skills:

ARIS or process modeling tool
Business process optimization - Professional (4-5)
Experience in business analysis - 7 Years
Order to Cash/Order to Activation in Telecom industry
Pega workflow
SAP Workflow and SAP OTC
Strong communication skills