Commercial Account Manager
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Title: Commercial Account Manager
Job Summary
Seeking an experienced and dynamicCommercial Account Managerto join a growing team. This role serves as the primary point of contact for commercial clients focusing on building and maintaining strong relationships while identifying new business opportunities. The position plays a key role in ensuring client satisfaction and delivering tailored solutions that align with business needs.
Responsibilities
- Serve as the primary point of contact for an assigned portfolio of commercial accounts ensuring their needs are met with a high level of professionalism.
- Develop and maintain strong long-term relationships with clients by understanding their business objectives and providing tailored solutions.
- Identify and pursue opportunities to grow revenue through upselling and cross-selling products and services.
- Collaborate with internal teams to ensure seamless onboarding support and service delivery for clients.
- Conduct regular reviews with clients to assess satisfaction provide updates on performance metrics and align on strategic initiatives.
- Analyze market trends and competitive landscapes to address client needs and identify new business opportunities proactively.
- Act as a liaison between clients and the organization to resolve issues and ensure outstanding customer service.
- Oversee contracts renewals and financial agreements with clients in a timely and compliant manner.
- Provide accurate forecasting and reporting of client activity sales pipeline and account performance.
Qualifications/Requirements
- Proven experience as an Account Manager Commercial Account Manager or in a similar client-facing role.
- Strong understanding of account management principles including relationship-building and consultative selling.
- Excellent communication and interpersonal skills with the ability to engage with diverse clients and teams.
- Demonstrated success in meeting or exceeding sales targets and maintaining high client retention rates.
- Analytical mindset with the ability to leverage data to identify opportunities and make informed decisions.
- Proficiency in CRM systems and other office software (e.g. Microsoft Office Suite).
- Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
- Bachelors degree in Business Communications Marketing or a related field (or equivalent experience).
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager
Key Skills
- Forecasting
- Hyperion
- Cost Management
- Construction Estimating
- QlikView
- Bus Driving
- Analysis Skills
- HubSpot
- Salesforce
- Market Research
- negotiation
- Financial Planning
About Company
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