Ticketing Services Manager
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Job Location:
Chapel Hill, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Ticketing Services role supports the daily operations of the Carolina Performing Arts Box Office ensuring efficient ticket sales financial processing and high-quality customer service for patrons and event clients. This position oversees front-line box office activity including the supervision and scheduling of student sales staff coordination of event-based staffing and resolution of complex ticketing or customer service issues. The role also contributes to ticketing system administration in Tessitura supports event builds and inventory management and manages ticketing for campus and community rental partnership with the Associate Director for Ticketing & Revenue and other internal teams this position helps maintain accurate financial reporting ensures compliance with university policies and security standards and communicates ticketing policies to patrons and stakeholders while promoting a positive service experience.
Work Schedule
Monday Sunday Evenings and weekends required
The Ticketing Services role supports the daily operations of the Carolina Performing Arts Box Office ensuring efficient ticket sales financial processing and high-quality customer service for patrons and event clients. This position oversees front-line box office activity including the supervision and scheduling of student sales staff coordination of event-based staffing and resolution of complex ticketing or customer service issues. The role also contributes to ticketing system administration in Tessitura supports event builds and inventory management and manages ticketing for campus and community rental partnership with the Associate Director for Ticketing & Revenue and other internal teams this position helps maintain accurate financial reporting ensures compliance with university policies and security standards and communicates ticketing policies to patrons and stakeholders while promoting a positive service experience.
Work Schedule
Monday Sunday Evenings and weekends required
Required Experience:
Staff IC
Key Skills
About Company
The University of North Carolina at Chapel Hill, the nation’s first public university, is a global higher education leader known for innovative teaching, research and public service. A member of the prestigious Association of American Universities, Carolina regularly ranks as the best ... View more
