Engineer I Java

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What Youll do

• Provide L2/L3 application support for Java-based Amex GBT mid and back office systems

• Monitor system health performance metrics and proactively identify potential issues

• Troubleshoot and resolve production incidents bugs and performance bottlenecks

• Perform root cause analysis and implement permanent fixes for recurring issues

• Maintain system documentation runbooks and knowledge base articles

• Monitor applications deployed on AWS ROSA (Red Hat OpenShift Service on AWS) and EC2 instances

• Manage and optimize PostgreSQL database performance queries and maintenance tasks

• Support microservices architecture and inter-service communication troubleshooting

• Coordinate with development teams for application deployments and releases

• Participate in on-call rotation and provide 24/7 support coverage

• Implement bug fixes and minor enhancements using Java and Spring Boot

• Develop monitoring scripts automation tools and support utilities

• Collaborate with development teams on system improvements and optimization

• Support testing activities and validate fixes in various environments

• Assist in capacity planning and performance tuning initiatives

What Were looking for

• Bachelors degree in technology with minimum 5 years of experience in Java application support or development

• Strong proficiency in Java 8 and understanding of JVM internals

• Solid experience with Spring Boot framework and Spring ecosystem

• Hands-on experience with PostgreSQL administration query optimization and troubleshooting

• Working knowledge of AWS cloud services particularly EC2 and ROSA (Red Hat OpenShift Service on AWS)

• Understanding of microservices architecture and distributed systems troubleshooting

• Proven experience in application support production incident management and system monitoring

• Strong analytical and problem-solving skills with attention to detail

• Experience with log analysis and debugging techniques and Knowledge of Linux/Unix systems administration

• Experience in travel industry or TMC operations support and familiarity with additional AWS services (CloudWatch RDS Lambda S3)

• Experience with monitoring tools (Prometheus Grafana ELK stack Splunk) and Knowledge of containerization technologies (Docker Kubernetes/OpenShift)

• Understanding of CI/CD pipelines and deployment processes and experience with message queuing systems (RabbitMQ Apache Kafka)

• ITIL framework knowledge and incident management processes and scripting skills (Shell Python or similar)

• Java 8 Spring Boot Spring Framework PostgreSQL Redis RESTful APIs AWS ROSA EC2 Docker OpenShift Monitoring - CloudWatch Prometheus Grafana Version Control: Git GitLab/GitHub Build Tools: Maven Gradle

• Strong communication skills for incident coordination and stakeholder updates and ability to work under pressure and manage multiple priorities

• Customer service mindset with focus on business impact and collaborative approach to working with cross-functional teams

• Continuous learning attitude and adaptability to new technologies and strong documentation and knowledge sharing practices

• Must be willing and able to work in 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.

• Must be willing to work from Bangalore office location minimum 3 days in a week.

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!