Audiology Assistant ENT Saint Paul Drive Days

Chambersburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Schedule

Full-Time: 40 hours/week

8:00a - 5:00p Monday - Friday

General Summary

In accordance with established policies and procedures assists staff with patient care ensuring a high quality pleasant and efficient medical examination and/or procedure. Serves as an audiology resource to patients and staff within scope of practice.

Responsibilities

Duties and Responsibilities

Essential Functions:

Respond to patient questions as well as managed care/billing questions and email/fax
Assist with walk-in patients for supplies and questions: dome/wax guard pick up etc.
Register Nations/Your Hearing Network (YHN)/Hearing care Solutions (HCS) patients for their upcoming appointment in the appropriate ways and process returned hearing aid benefit paperwork
Paperwork will come back to your email for YHN and HCS patients; these need to be downloaded/printed and filled out for the audiologist
Call patients at the request of the Audiologists (relay answers/information schedule appointments front desk pick-up)
Appointment confirmation calls for hearing aid appointments
Ensure schedules are updated complete and accurate
Check hearing aid benefits with insurance companies for any evals and any hearing aids that were purchased more than 3 years ago. Put benefit information in the appointment line and work with patients to address/resolve any benefit questions.
Schedule new Office of Vocational Rehab (OVR) referrals and ensure paperwork is processed
Stock the front desk with all supplies for patient pick-up
Check in hearing aid deliveries and ensure paperwork and product is distributed appropriately
Continue to follow up with Nations payments from prior to EPIC
Fill out Nations/YHN/HCS paperwork for the audiologist for the patients upcoming fitting appointment
Scan all audiology paperwork into the patients chart via Media Manager

Common Expectations:

Maintains established policies and procedures objectives quality assessment and safety standards.
Maintains professional growth and development.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Qualifications

Minimum Education:

High School Diploma or GED Required
Associates Degree Preferred

Work Experience:

3 years In a medical office. Required

Knowledge Skills and Abilities:

Excellent interpersonal/communications skills.
Knowledge of medical office operations and general office skills.
Computer skills to include typing.
Knowledge of audiology terminology.

Required Experience:

Junior IC

DescriptionScheduleFull-Time: 40 hours/week8:00a - 5:00p Monday - FridayGeneral SummaryIn accordance with established policies and procedures assists staff with patient care ensuring a high quality pleasant and efficient medical examination and/or procedure. Serves as an audiology resource to patien...