Support Services Specialist- Hospital Dentistry
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The College of Dentistry is looking for a Support Services Specialist to join our Hospital Dentistry team. This role plays a vital part in ensuring smooth clinic operations. You will be supporting both patients and staff through effective communication and administrative support! If you want to contribute to a collaborative and patient-focused organization apply today!
For a full job description please send an e-mail to
Key Responsibilities:
Schedule and coordinate patient appointments using AxiUm and Epic systems.
Manage provider calendars and daily clinic schedules.
Verify insurance coverage and obtain pre-authorizations.
Collect co-pays and assist with patient billing questions.
Coordinate referrals and ensure necessary documentation is available.
Communicate with patients providers and external offices.
Train new staff residents and student employees on clinic protocols.
Resolve scheduling conflicts and urgent care needs.
Support clinic workflow and contribute to process improvements.
Maintain accurate patient records and appointment data.
Salary: $49968 to commensurate (Pay Grade: 3A)
Schedule: Monday Friday 8:00am to 5:00pm
May require occasional overtime.
Work Location: On-Site
Required Qualifications:
Bachelors degree or an equivalent combination of education and relevant experience is required.
Relevant experience in a health care environment including the following skillsets:
oExperience scheduling for multiple providers in a healthcare environment
oExperience gathering and verifying insurance coverage
oExperience with electronic health records
oExperience working in Windows based networked database using multiple data tools
oExcellent verbal written and interpersonal communication skills.
Desirable Qualifications:
Experience with dental terminology
Some knowledge of university policies procedures and regulations.
Experience in a public health setting
Experience utilizing active conflict management/resolution skills and de-escalation techniques.
Position and Application Details:
In order to be considered for an interview applicants must upload a Resume (and mark as Relevant File) to their submission. A Cover Letter is recommended; 3 Names of Professional Reference may be required at a later date.
Position NOT eligible for University Sponsorship of Employment Authorization.
Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information please contact .
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
About Iowa:
Joining the University of Iowa means becoming a vital part of the Hawkeye community where your work directly impacts education research and student success.
Enjoy exceptional health coverage university-paid life insurance robust retirement plans and generous leave policies. Benefit from 24/7 support services well-being resources and access to UI Health Care specialists. Grow professionally with advanced training leadership development and tuition assistance.
Iowa City offers a great quality of life with world-class performances at Hancher Auditorium Big Ten athletics top-ranked public schools and outdoor recreation.
Join us in making a difference at a leading Big Ten university and premier public research institution.
Required Experience:
IC
Key Skills
- Criminal Justice
- Account Payable
- Economics
- Front End
- Facilities Management
- Domestic
About Company
The University of Iowa is a top-tier public research university in Iowa City—home to more than 32,000 students, offering world-class programs across 200+ fields of study, renowned especially for its creative writing, acclaimed medical center, and balanced excellence in the arts and sc ... View more
