Hostess Third Room
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Qualifications :
Guest Experience
- Welcome and greet guests with warmth and professionalism ensuring a positive first impression.
- Manage reservations and seating arrangements to optimize guest satisfaction and outlet efficiency.
- Engage with guests to personalize experiences answer inquiries and provide recommendations.
- Handle guest concerns promptly and professionally to maintain loyalty and satisfaction.
Operational Support
- Coordinate with service and culinary teams to ensure smooth guest flow and timely service.
- Maintain cleanliness and organization of the reception and waiting areas.
- Assist in managing guest lists for special events banquets and private dining.
- Support outlet managers in daily operations and reporting.
Team Collaboration
- Work closely with F&B staff to deliver seamless service across outlets.
- Support colleagues during peak hours to ensure efficiency and guest satisfaction.
- Participate in training programs to enhance hospitality skills and brand knowledge.
Quality & Compliance
- Uphold hygiene safety and sustainability practices in line with hotel policies.
- Ensure compliance with international hospitality standards.
- Maintain consistency across Morgans Originals properties while adapting to Roswyns unique identity.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
