Conference and Banqueting Assistant

Dual Site Conference Porter ensures customer satisfaction in the conference function by providing efficient prompt trouble free and courteous service set up break down of conferences meetings conventions and banquets based on event orders and guest needs.  All work is carried out in line with departmental and hotel guidelines and Novotel and Ibis Styles  corporate guidelines and service concepts.

• To ensure that all tasks relating to guest comfort guest satisfaction or the impression the guest receives of the Hotel must be treated with utmost priority;
• To be aware of guests needs at all times to make available knowledge and resources to meet those requirements;
• To be fully conversant with all facilities and services of the Novotel London Bridge and Ibis Styles Southwark
• Maximises customer satisfaction by ensuring that the written details of all assigned meetings conventions and banquets are carried out properly;
• Sets up function rooms according to event orders function sheet and/or directions from Conference Manager keeping comfort and practicality for the guest in mind;
• Monitors lighting temperature maintenance and sanitation;
• Contributes to the general upkeeping of function rooms and related public areas;
• Maintains all departmental equipment storage and work areas properly;
• Ensures proper set-up of all tables for assigned station in accordance with departmental standards;
• Inspects equipment technical equipment linen silver china and other items
• Covers breakfast/ bar shifts if required during quiet periods

Qualifications :

- good organisational skills

- timekeeping

Additional Information :

Why join us

Personal development programs

Complimentary meals on duty and uniforms

Worldwide travel perks

Pension scheme

28 days holidays including bank holidays (increasing yearly to up to 5 extra days)

Information on the processing of your personal data

The personal data collected in the context of your application will be kept for a period of up to six months after our last contact unless you request its deletion by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an e-mail to

We take all necessary precautions to preserve the security confidentiality and integrity of the personal data we collect and to avoid any misuse of it.

You have the right to exercise in the circumstances defined by applicable law (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018) your rights of access rectification deletion and portability in respect of your personal data as well as the right to request the limitation or to oppose the processing of it. These rights may be exercised by writing to the Data Privacy Team at AccorInvest UK 10 Hammersmith Grove London W6 7AP or by sending an e-mail to

Full information on the processing of candidates personal data is available in our Employee Privacy Policy.

Remote Work :

No

Employment Type :

Part-time