Token Resource Administrator

Koniag IT Systems LLC a Koniag Government Services company is seeking a Token Resource Administrator with a TS/SCI security clearance to support KITS and our government customer at Langley Air Force Base VA. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Token / Resource Administratormanages the complete lifecycle of AI and RPA resource allocation across Air Combat and License Management System (TLMS) enforce training-before-access requirements at the system level trackutilizationacross 20 wings conduct compliance audits and provide ACC leadership with near real-time visibility into resource distribution and is a high-volume structured mission-critical of token activations reallocations and renewals across multiple platforms and classification access through automated compliance monthly reconciliation reports that prove everyallocatedresource is tied to a trained authorized position is on-site at Joint Base Langley-Eustis to enable direct daily coordination with the Deputy PM/Change Management Lead on compliance reporting and with the Data Analyst onutilizationdashboard Job Functions:Token and License Lifecycle Management:Manage thecomplete lifecycleof AI and RPA tokens and licenses across all contracted and licensed platforms includingAskSageand other DoD-approved toolsProcess token activation requests fornew usersacross NIPRNet SIPRNet and AFSCI environmentsVerify training completion assessment passage and ethics/security acknowledgmentbefore activating any token or licenseTrack token expirations and coordinate renewals with wing POCs and usersProcess token reallocations when users separate PCS or no longer require accessManage license pool inventory and coordinate procurement requests whenadditionalcapacity is neededTLMS Operation and Training-Before-Access Enforcement:Operate theToken and License Management System (TLMS)integrated with the Program Management Artifacts DashboardEnforce thetraining-before-access gateat the system level: no token activation without verified training completion recordsMaintain the automated linkage between training completion data (from LMS) and token activation eligibilityPrevent manual workarounds or exceptions unless explicitly approved by the COR in writingProduceauditable recordsfor every allocation decision documenting training compliance approval authority and activation dateUtilizationReporting and Analytics:Track token and licenseutilizationratesby wing directorate and user populationGenerateutilizationtrend reportsidentifyingunderused allocations suitable for reallocationFlag inactive tokens (no usage for 30 days) for review and potential deactivationCoordinate with wing POCs on reallocation decisions for inactive or underutilized resourcesProvideutilizationdata feeds to theData Analystfor integration into the live Performance DashboardSupport cost-sharing models across participating wings with transparentutilizationand allocation dataMonthly Reconciliation and Exception ReportingConductmonthly reconciliationof all active tokens and licenses against authorized user rostersVerify that every active allocation corresponds to a trained authorized user with current access requirementsIdentifyand document exceptions: expired training separated users still holding tokens unauthorized access grantsCoordinate exception resolution with wing POCs functional leads and the PMSubmitmonthly reconciliation reportsto the COR by the 5th business day of each month documenting allocation accuracy and any corrective actions takenCompliance Audits and Resource-Training Linkage ReportingConduct quarterlycompliance auditsverifying that 100% of token holders have completed required training andmaintaincurrent certificationsGenerate theresource-training linkage reportdocumenting the enforced connection between training completion and access grantsSupport Government audits security reviews and QASP surveillance activities with complete allocation and compliance documentationMaintain audit-ready records structured for rapid retrieval and reviewCoordination and Stakeholder CommunicationCoordinate daily with theDeputy PM/Change Management Leadon training compliance status and adoption metricsCoordinate daily with theData Analystto ensure TLMS data feeds align with dashboardutilizationreportingServe as the primary POC for wing-level resource administrators and training coordinators on token allocation proceduresRespond to user inquiries about token status activation timelines and training requirements within4 business hoursEscalate policy questions exception requests and allocation disputes to the PM within1 business dayWorking Conditions: Location and Environment:Primary Work Location:Joint Base Langley-Eustis (JBLE) VirginiaWorkspace:Government-provided office space in secure facility; access to NIPRNet SIPRNet and collaboration toolsClassified Work:Regular access to classified environments (SIPRNet AFSCI)requiredfor coordination and stakeholder engagementTravel Requirements:Frequency:Noneat this time; however subject to changePhysical Demands:Prolonged periods of sitting and working at a computer workstationVisual acuity for detailed technical work and data analysisManual dexterity for typing coding and operating computer equipmentSchedule and Availability:Core Hours:0800-1700 EST Monday-Friday) with occasional extended hours to meet mission deadlines or support operational eventsFlexibility:Occasional early morning or evening meetings to accommodate wing schedules across time zonesSurge Periods:Increased hours during major milestones events or exercises (with advance notice)On-Call:Notrequired but responsiveness to urgent issues expected (email/phone within 4 hours during duty hours)Telework:No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilitiesSecurity Environment:Work with classified information up to Top Secret/SCI levelCompliance with OPSEC CUI handling and classification protocolsSubject to security inspections audits and continuous evaluationAdherence to base access badge and facility security requirementsMinimum Qualifications Certifications and Platform Credentials:Required Qualifications:Security Clearance:TS/SCI clearancerequiredat start(no interim acceptable) Experience3 yearsof enterprise license subscription or entitlement management experience infederal government environmentsProventrack recordmanaging high-volume access provisioning with compliance gate enforcementExperience with identity and access management (IAM) systems license management platforms or entitlement tracking systemsFamiliarity with federal security compliance requirements audit readiness and documentation standardsCertifications (Required)CompTIA Security(DoD 8140.03 baseline) RequiredPlatform Familiarity (Required)DAF365(Department of the Air Force Office 365 environment) familiarity RequiredFedRAMP-authorized platformexperience (e.g. Microsoft Azure Government AWS GovCloud Salesforce Government Cloud) RequiredExperience with cloud-based license management subscription tracking or SaaS entitlement systemsTechnical Competencies:AdvancedproficiencywithMicrosoft Excel(pivot tables VLOOKUP data validation conditional formatting) for reconciliation reportingExperience with ticketing or workflow management systems (ServiceNow Jira SharePoint workflows)Familiarity with API integrations automated data feeds and dashboard data synchronizationStrong attention to detail and accuracy in high-volume data management environmentsUnderstanding of role-based access control (RBAC) principles and least-privilege access modelsPerformance Expectations:Measured against compliance and accuracy standards:100% training-before-access enforcementwith zero unauthorized token activationsMonthly reconciliation reportssubmittedby the 5th business day of each month with zero missed deadlinesException resolutionwithin 10 business days of identification with documented corrective actionsUtilizationdashboard data accuracywithin 2% variance of source system recordsUser inquiry responsewithin 4 business hours during normal duty hoursQuarterly compliance auditscompleted within 5 business days of quarter-end with findings reported to PM and CORPreferred Qualifications:Certified Information Systems Security Professional (CISSP) or Systems Security Certified Practitioner (SSCP)Experience with DoD identity management systems (DEERS RAPIDS CAC provisioning)Familiarity with AI/ML platforms data analytics tools or RPA licensing modelsBackground supporting Air Force or ACC IT systemsExperience with Power Platform administration (Power Apps Power Automate licensing)Knowledge of DoD Manual 8140.03 DCWF requirements and training compliance standardsPreviouswork supporting performance-based contracts with KPI-driven QASP surveillanceOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352