Data AnalystDashboard Developer

Koniag IT Systems LLC a Koniag Government Services company is seeking a Data Analyst/Dashboard Developer with a TS/SCI security clearance to support KITS and our government customer at Langley Air Force Base VA. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Data Analyst / Dashboard Developer buildsmaintains and continuously improves thelive Performance Dashboardthat serves as the authoritative source for all contract performance data feeds from training systems token management platforms help desk operations and workflow development pipelines into a unified dashboard accessible to the Contracting Officers Representative (COR) and ACC leadership without requiring manual reports from the Program is not a periodic reporting role. Build areal-time performance intelligence systemthat enables proactive decision-making identifies emerging risks before they become performance failures and demonstrates mission value through documented metrics. Works directly determines whether ACC leadership trusts the data they seeor whether they question every Job Functions:Live Performance Dashboard Development & Maintenance:Build and deploy thelive Performance Dashboardwithin60 days of contract awardonPower BIorTableauhosted on FedRAMP-authorized orDAF365platformsIntegrate data feeds from multiple source systems including:Token and License Management System (TLMS) token allocationutilization compliance status by wing and directorateLearning Management System (LMS) training completions assessment scoresproficiencytrackingHelp Desk Ticketing System response times resolution rates recurring issue categoriesIntegrated Master Schedule (IMS) task completion schedule performance milestone trackingWorkflow Development Pipeline prototype status transition timelines ROI documentationEnsure dashboard displays all six PWS-requiredKPI categories:Training completions prior to access grantToken and licenseutilizationby wing and directorateAI and RPA workflow development and transition statusHelp desk response and resolution ratesTravel execution against approved wingvisitschedulesQuarterly performance trends and year-over-year comparisonsData Integration & Quality Assurance:Establish automated data pipelines from source systems to the dashboard withdaily refresh cycles(or morefrequentwhere technicallyfeasible)Validate data accuracy through cross-referencing with source system reports and manual auditsIdentifyand resolve data quality issues including missing records duplicate entries and classification mismatchesCoordinate with theToken/Resource AdministratorHelp Desk Analysts andProgram Analystto ensure source data integrityDocument all data transformation logic calculation methodologies and business rules in technical specificationsMaintain a data dictionary defining every metric dimension and KPI displayed on the dashboardQuarterly Performance Brief Data Packages:Generate comprehensiveQuarterly Performance Brief data packagesfor PM and COR review5 business daysbefore scheduled briefsProduce executive summary slides showing KPI trends QASP standard compliance and performance variance analysisDevelop drill-down appendices with wing-level breakouts directorate comparisons and time-series trend chartsCoordinate with theStakeholder Engagement & KM Specialistto package metrics into governance-ready narrativesPrepare data visualizationsoptimizedfor executive audiences (clear concise actionable)Document all data sources assumptions and calculation methods for COR transparencyService Desk Trend Analysis & Training Feedback Loop:Conductmonthly service desk trend analysisidentifying:Top 10 recurring issue categories requiring knowledge base articles or training updatesResponse and resolution time performance against QASP standardsTicket volume trends by wing directorate and platformKnowledge gapsindicatingcurriculum deficienciesPlatform issues requiring vendor escalation or technical advisory engagementDeliver service desk analysis reports to theDeputy PMwithin5 business daysof each month close to feed thetraining feedback loopTrack time from knowledge gap identification to updated training deployment as a mandatory KPIMeasure knowledge baseutilizationimpact on ticket volume reduction over timeUtilizationAnalytics & Resource Optimization:Analyze token and licenseutilizationpatterns toidentify:Underutilized allocations suitable for reallocationHigh-demand wings requiringadditionalresource allocationCost-sharing opportunities across participating wingsCompliance gaps where users received tokens without completing trainingGeneratemonthlyutilizationreportsfor the Token/Resource Administrator showing allocation efficiency and compliance statusProduce cost-per-user and cost-per-wing analytics supporting ACC budget planningForecast future resource requirements based on training completion trends and wing expansion plansAd Hoc Analysis & Decision Support:Respond to ad hoc data requests from the PM COR and functional leads within2 business daysConduct root cause analysis when KPIs fall below QASP thresholdsidentifyingcontributing factors and corrective action recommendationsSupportRAID logpopulation with data-driven risk assessments and impact quantificationPerform comparative analyses across wings toidentifybest practices and adoption barriersDevelop predictive models forecasting training completion rates token demand and workflow development throughputWorking Conditions: Location and Environment:Primary Work Location:Joint Base Langley-Eustis (JBLE) VirginiaWorkspace:Government-provided office space in secure facility; access to NIPRNet SIPRNet and collaboration toolsClassified Work:Regular access to classified environments (SIPRNet AFSCI) required for coordination and stakeholder engagement Travel Requirements:Frequency:None at this time; however subject to changePhysical Demands:Prolonged periods of sitting and working at a computer workstationVisual acuity for detailed technical work and data analysisManual dexterity for typing coding and operating computer equipmentSchedule and Availability:Core Hours:0800-1700 EST Monday-Friday) with occasional extended hours to meet mission deadlines or support operational eventsFlexibility:Occasional early morning or evening meetings to accommodate wing schedules across time zonesSurge Periods:Increased hours during major milestones events or exercises (with advance notice)On-Call:Notrequired but responsiveness to urgent issues expected (email/phone within 4 hours during duty hours)Telework:No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilitiesSecurity Environment:Work with classified information up to Top Secret/SCI levelCompliance with OPSEC CUI handling and classification protocolsSubject to security inspections audits and continuous evaluationAdherence to base access badge and facility security requirementsMinimum Qualifications Certifications and Platform Credentials:Required Qualifications:Security Clearance:TS/SCI clearancerequiredat start(no interim acceptable) Experience:3 yearsof DoD or federal government data analytics and dashboard development experienceProventrack recordbuilding executive-level dashboards with automated data integration from multiple source systemsExperience supporting performance-based contracts with KPI-driven QASP surveillanceFamiliarity with DoD data governance security classification and PII handling requirementsCertifications (Required)CompTIA Security(DoD 8140.03 baseline) RequiredTechnical Proficiency (Required)Power BIORTableauproficiencyRequired(must have hands-on experience building dashboards with automated data refresh calculated fields and drill-down capabilities)AdvancedproficiencywithMicrosoft Excel(Power Query Power Pivot DAX formulas pivot tables advanced charting)SQLquery writing for data extraction and transformationExperience withDAF365andSharePointenvironments Strongly PreferredFamiliarity withPower Automatefor workflow automation and data pipeline orchestrationAnalytical CompetenciesStrong statistical analysis and data visualization skillsAbility to translate complex data into executive-level narratives and actionable insightsUnderstanding of performance measurement frameworks (KPIs OKRs Balanced Scorecard)Experience with trend analysis variance analysis and predictive modelingAttention to detail in data validation and quality assurancePerformance ExpectationsMeasured against deliverable quality and timeliness:Dashboard operational within 60 daysof contract award with all six PWS KPI categories integratedDaily data refresh cyclesmaintainedwith 99% uptime (excluding planned maintenance)Quarterly performance brief data packagesdelivered 5 business days before scheduled briefs with zero data accuracy issues requiring correctionMonthly service desk trend analysisdelivered within 5 business days of month closeAd hoc analysis requestscompleted within 2 business days of PM/COR requestData quality auditsconducted quarterly with findings documented and corrective actions implemented within 10 daysPreferred QualificationsMicrosoft Certified: Data Analyst Associate (Power BI certification)Tableau Desktop Specialist or Certified Associate certificationExperience with Python or R for advanced statistical analysisBackground supporting Air Force or ACC organizationsFamiliarity with Earned Value Management (EVM) and schedule performance metricsUnderstanding of AI/ML platforms RPA tools or data analytics applicationsPreviouswork supporting DoD AI/data initiativesExperience with FedRAMP-authorized cloud platforms (Azure Government AWS GovCloud)Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352