Senior Service Technician

Gaithersburg, MD - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Senior Service Technician reports to the Service Manager and is responsible for performing a wide range of HVACR servicing jobs for industrial commercial and residential customers.

Benefits

Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs Rewards & Employee Contests

Customer-based activities involved in this position require an individual who is decisive tactful dependable and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and J&K Air Conditioning LLC. Job-related contact can occur with virtually all demographic groups with the majority of the contacts being with service customers other J&K Air Conditioning LLC technicians the Service Manager Dispatcher and the Parts Runners. Representative duties include:

Assisting the Service Manager in the planning organization motivation control and coordination of human and other resources in support of the departmental jobs assignments and sales.
Leading by example an ad hoc service team in the timely efficient and profitable accomplishment of an assigned job or task.
Performing special and complex service jobs without assistance including performing periodic on-call duties as required.
Training Service Department and other J&K Air Conditioning LLC employees on service-related subjects including call-back prevention servicing tips and equipment protocols.
Conducting quality control inspections of J&K Air Conditioning LLC service jobs monitoring the technical progress of newly assigned service employees including start-up oversight.
Conducting point-of-work sales of Indoor Air Quality services unit components unit replacements add-on units and residential service contracts.
Developing lead referrals for J&K Air Conditioning LLC sales staff.
Conducting non-service lead-tech level work in support of the Indoor Air Quality and Installation Departments as assigned.
Assisting the Service Manager with administration dispatching and on-site evaluation work.
Performing related duties as directed by the Service Manager.

Job Qualifications:

High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
Five or more years of successful and full-time HVACR experience either as a commercial service or commercial installation technician.
Good oral and reading skills including the ability to read and apply manufacturers instructions and to clearly communicate with residential commercial and industrial customers suppliers and all J&K Air Conditioning LLC employees.
Physical ability to perform all duties noted above under the conditions circumstances and extreme weather found in (state).
Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study company training manufacturers workshops and other professional development activities.
Current (state) operators license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current J&K Air Conditioning LLC insurance carrier
Interest initiative and ability to be trained in low-key point-of-service sales techniques including developing sales leads sales of unit replacements add-on units IAQ services and service contracts.
Ability to work under pressure of time non-standard schedule supervision considerations weather customer needs and backlog constraints.

There are many exciting options for a career in HVACR waiting to be explored.

If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!

Required Experience:

Senior IC

The Senior Service Technician reports to the Service Manager and is responsible for performing a wide range of HVACR servicing jobs for industrial commercial and residential customers.BenefitsPaid TrainingCareers Advancement OpportunitiesFlexible SchedulingCompetitive CompensationYear-Round WorkSpif...

The Senior Service Technician reports to the Service Manager and is responsible for performing a wide range of HVACR servicing jobs for industrial commercial and residential customers.

Benefits

Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs Rewards & Employee Contests

Assisting the Service Manager in the planning organization motivation control and coordination of human and other resources in support of the departmental jobs assignments and sales.
Leading by example an ad hoc service team in the timely efficient and profitable accomplishment of an assigned job or task.
Performing special and complex service jobs without assistance including performing periodic on-call duties as required.
Training Service Department and other J&K Air Conditioning LLC employees on service-related subjects including call-back prevention servicing tips and equipment protocols.
Conducting quality control inspections of J&K Air Conditioning LLC service jobs monitoring the technical progress of newly assigned service employees including start-up oversight.
Conducting point-of-work sales of Indoor Air Quality services unit components unit replacements add-on units and residential service contracts.
Developing lead referrals for J&K Air Conditioning LLC sales staff.
Conducting non-service lead-tech level work in support of the Indoor Air Quality and Installation Departments as assigned.
Assisting the Service Manager with administration dispatching and on-site evaluation work.
Performing related duties as directed by the Service Manager.

Job Qualifications:

High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
Five or more years of successful and full-time HVACR experience either as a commercial service or commercial installation technician.
Good oral and reading skills including the ability to read and apply manufacturers instructions and to clearly communicate with residential commercial and industrial customers suppliers and all J&K Air Conditioning LLC employees.
Physical ability to perform all duties noted above under the conditions circumstances and extreme weather found in (state).
Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study company training manufacturers workshops and other professional development activities.
Current (state) operators license and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current J&K Air Conditioning LLC insurance carrier
Interest initiative and ability to be trained in low-key point-of-service sales techniques including developing sales leads sales of unit replacements add-on units IAQ services and service contracts.
Ability to work under pressure of time non-standard schedule supervision considerations weather customer needs and backlog constraints.