Senior Manager, Business Continuity and Incident Management

We are currently seeking a high calibre professional to join our team as a Senior Manager Business Continuity and Incident Management.

In this role you will

Business Continuity

• Provide expert assistance and support to local Businesses Functions and branches as they fulfil their analysis planning and exercise obligations
• Support the effective function of the Business Resilience Steering Group (quarterly Resilience Management and Governance forum) by providing BCIM content leadership stakeholder engagement and management

Major Incident Management

• Ensure the mandated Major Incident Management (MIM) controls are in place and so enable an effective market Major Incident Group (MIG) response capability (including the preparation and facilitation of MIG member training and exercises
• Perform threat monitoring and provide timely escalation and updates to MIG Chair regional BCIM team and stakeholders
• Assist the MIG Chair on local MIG invocation. Facilitate the MIG invocation process and assist the Chair in the management of the meetings

Operational Resilience

• Support the Important Business Service Owners (BSOs) by providing subject matter expertise and training on Business Continuity aspects within the Operational Resilience Program and ongoing support throughout the annual lifecycles.
• Provide SME guidance for the documentation of the IBS level BIAs / BCPs and Incident Management escalation structures through workshops.

Regulatory

• Ensure compliance with applicable local regulation and HSBC guidelines making sure to employ the higher standard of controls

Customers / Stakeholders

• Maintain relationships with regulators and industry bodies to enable an effective overview of current and/or future threats

Operational Effectiveness & Control

• Understand the operational risks inherent in the business taking account of changing economic or market conditions legal and regulatory requirements operating procedures and practices management restructurings and the impact of new technology

• Experience in risk or control management
• Subject matter expert and proven track record in managing a Business Continuity Programme
• Significant experience in managing Incidents training senior executives and facilitating crisis exercises
• Deep understanding of globally leading and local regulatory requirements related to Business Continuity and Incident Management
• Professional certification in Business Continuity a significant advantage
• Ability to translate global regional and local priorities to direct local activities