[Permanent postion] IT Support technician

About SiPearl

In this role you will work closely with our IT Manager and R&D Software Manager to ensure the smooth operation of R&D testing infrastructures and provide reliable IT support to teams enabling efficient development and testing activities.

What a typical day at work might look like

• Ensure the operational availability of R&D server racks by maintaining structured racking and cabling

• Support R&D teams during testing campaigns by performing first-level technical operations and responding to support requests

• Manage and maintain test infrastructures including hardware installation power monitoring and restarting servers or switches when needed

• Provide on-site IT support to employees by troubleshooting level 1 incidents (PCs peripherals connectivity)

• Prepare and deploying IT equipment for new employees and maintaining workplace IT environments

• Ensure meeting rooms and shared workspaces remain fully operational (video conferencing systems displays cabling).

What will help you succeed in this role

• Experience in Level 1 IT support and user assistance

• Good understanding of physical IT infrastructures hardware installation and cabling

• Ability to troubleshoot technical issues and work closely with R&D teams in a fast-paced environment

• Strong organizational skills autonomy and problem-solving mindset

• Good communication skills and ability to work in a collaborative and international environment
  
  Experience in the following areas is a plus:

• Basic scripting knowledge (DOS Shell or PowerShell)

• Experience with IT monitoring or supervision tools

• Previous exposure to test infrastructures or R&D environments.

Recruitment process

Discovery interview with our Talent Acquisition Partner (30 min)

AssessFirst personality test - no need to worry there is no wrong or right answer; our goal is to see beyond your resume (45)

2 Technical interviews (1h each)

Interview with one HRBP in order to answer to your last questions (30 min)

Benefits and conditions

• Contract: Permanent Contract (full-time job)

• Benefits: annual bonus*; meal vouchers (60% covered by SiPearl); health insurance (70% covered by SiPearl); illimited access and pre-paid sessions with a practitioner of your choice on our mental health partner app ; technical linguistic and personal development training; BSPCE

• Work model: On-Site or Hybrid (2 days/week remote)

• Office: This role is open for our location Spain (Castelldelfels - Barcelona)

• Please note that while we do not provide VISA Sponsorship we are committed to assisting international candidates with the visa application process to the best of our ability.

Are you curious to learn more about us

• Follow us on LinkedIn to stay updated with our latest news

• Get updated about our recruiting activities: Sipearl careers webpage

• Get to know a bit more about our team culture: Welcome to the jungle

At SiPearl we are dedicated to building a diverse and inclusive workplace that thrives on the strength of varied perspectives and backgrounds. We recruit talent based on merit experience and alignment with our companys goals and values.