ServiceNow-Associate Director

Delhi - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Service Now Associate Director

Education Level

High School Diploma/GED Technical Diploma Associates Degree/College Diploma Non-Degree Program Bachelors Degree Masters Degree Doctorate Degree Higher Degree Other
Bachelors or Masters

Job purpose

The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firms Service Now footprint managing large and complex Service Now implementation product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies

Responsibilities Qualifications Certifications - External

Requirements (including experience skills and additional qualifications)

Technical skills requirements

Lead sales and pre-sales work in Service Now respond to client proposals participate in orals and help growing Service Now business
Should have in-depth knowledge and understanding of Service Now Partner ecosystem licensing model and platform management models.
Capable in designing and developing large solutions combining Service Now platform automation and workflow capabilities for EY cusotmers
Lead offshore team in all the Service Now modules like ITSM ITOM ITBM HRSD Sec Ops. The role will spread across blueprint design configuration build and roll out phase.
The role involves knowledge and experience of both functional and technical aspect for a successful implementation working closely with various stakeholders like business process leads and offshore team.
Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
Build strong internal relationships within the firm and with other services across the organization
Develop people through effectively supervising coaching and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
Contribute to people-related initiatives including recruiting retaining and training.
Maintain an educational program to continually develop personal skills of all staff
Perform an appropriate role in business development in terms of pre sales and practice development. for example pre sales internal engagement and / or knowledge management
15 to 20 years of relevant experience preferably from a top tier Global System Integrator

Additional skills requirements

At least two Service Now Implementation Certifications
ITIL Intermediate COBIT and or TOGAF certifications
Agile and scrum master certifications
PMP certification

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

Director

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Service Now Associate DirectorEducation LevelHigh School Diploma/GED Techn...