SAP Functional Consultant – CRM & SD (Order-to-Cash)

Job Title: SAP Functional Consultant CRM & SD (Order-to-Cash)
Location: Santa Clara CA (Onsite 5 days)


Job Summary
We are seeking an experienced SAP Functional Consultant with deep expertise in SAP CRM and SAP SD specializing in Order-to-Cash (O2C) processes.

The role requires strong functional knowledge across SAP ECC

hands-on exposure to SAP Fiori and the ability to work closely with business stakeholders in Hi-tech or discrete manufacturing environment.

S/4HANA exposure is a strong plus.

Key Responsibilities
Lead functional design configuration and support for SAP CRM and SAP SD
Own and optimize end-to-end Order-to-Cash (O2C) processes including:
o Opportunity to Order
o Order Management
o Pricing & Rebates
o Contracts
o Billing & Invoicing
o Returns & Credit Management
Engage with business stakeholders to gather requirements and translate them into functional solutions
Configure and support solutions in SAP ECC landscapes
Collaborate with technical teams on enhancements interfaces reports and integrations
Support and enable SAP Fiori applications including functional validation and UAT coordination
Participate in testing phases (Unit SIT UAT) and ensure timely defect resolution
Provide post-go-live support and continuous process improvement recommendations
Develop functional documentation business process flows and end-user training materials

Required Qualifications
Bachelors degree in information systems Engineering or related field
15 years of hands-on SAP Functional experience
Strong expertise in:
o SAP CRM
o SAP SD
o Order-to-Cash (O2C) processes
Proven experience working with SAP ECC
Functional experience with SAP Fiori apps
Strong business process knowledge preferably in:
o Semiconductor equipment manufacturing or
o Discrete manufacturing environments
Excellent communication skills with the ability to:
o Interact effectively with business users and IT teams
o Explain complex SAP concepts to non-technical stakeholders
o Lead workshops and requirement discussions

Nice-to-Have Skills
Exposure to or project experience with SAP S/4HANA
Experience supporting ECC to S/4HANA transformation initiatives
Understanding of CRM SD FI integration points
Prior experience in high-tech or manufacturing-driven organizations

Soft Skills
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Strong stakeholder management and business partnering capability
Ability to work independently in a fast-paced onsite/hybrid environment